Applications Engineering Manager manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Being a Applications Engineering Manager ensures the review of customer technical specifications is accurate and provides solid recommendations of specific products or services. Leads the planning and design of product configuration, custom solutions, enhancements, or upgrades and directs the delivery of problem resolution, repairs, or workarounds. Additionally, Applications Engineering Manager may deliver technical product training or information sessions to customers and internal audiences. Requires a bachelor's degree. Typically reports to a director. The Applications Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Applications Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
To thrive in this management role, you have a proven track record of building and leading high-performing technology teams, fostering a collaborative and inclusive culture that encourages innovation and excellence. You assess, plan and implement improvements of technology systems, platforms, processes, and applications, ensuring they align with objectives. You mentor and provide expert guidance fostering knowledge-sharing to build expertise among department application administrators and super users. You champion strategic planning for technology evolution, balancing innovation and creativity with standards and best practices. You achieve results by working across boundaries and collaborating with cross-functional teams, academic departments, and key stakeholders to understand their technology needs and align solutions with UAF’s goals. You use lean concepts to promote a culture of continual improvement, identifying opportunities for optimization, efficiency, and effectiveness.
Minimum Qualifications:
Master’s degree in computer science or a relevant field and seven years of progressively responsible experience or an equivalent combination of training and experience may be accepted.
A valid driver's license and clean driving record in compliance with UA Safe Driving Criteria is required.
Position Details:
This position is located on the UAF campus in Fairbanks. This is a full-time, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA staff salary schedule, Grade 84 (IS Professional 4), based on education and experience.
Applications will be reviewed on Thursday, January 11, 2024. To ensure consideration, please apply before 11:55 pm, Alaska Standard Time, on Wednesday, January 10, 2024.
Please include a resume, a one-page cover letter describing how your background and qualifications are a fit for this position, and the names and contact information for three professional references.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Lee Ann Amerson, Nanook Technology Services HR Coordinator, at lamerson@alaska.edu or (907) 474-6664.
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