Applications Engineering Manager manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Being a Applications Engineering Manager ensures the review of customer technical specifications is accurate and provides solid recommendations of specific products or services. Leads the planning and design of product configuration, custom solutions, enhancements, or upgrades and directs the delivery of problem resolution, repairs, or workarounds. Additionally, Applications Engineering Manager may deliver technical product training or information sessions to customers and internal audiences. Requires a bachelor's degree. Typically reports to a director. The Applications Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Applications Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As a Technical Applications Specialist, you will serve as a technical liaison between our customers and internal estimating team. You will play a crucial role in our sales process by accurately estimating project costs and preparing competitive bids for potential clients. You will work closely with our sales team, clients, and engineering department to assess project requirements, evaluate costs, and provide detailed proposals. Your ability to comprehend complex technical concepts, communicate effectively, and build strong relationships with customers will be essential for success in this role.
Duties & Responsibilities:
· Customer Engagement: Engage with customers to understand their technical requirements, challenges, and objectives.
o Read and interpret technical specifications to gain an understanding of electrical requirements, mechanical requirements, hazardous area requirements, etc.
· Solution Identification: Collaborate with sales and engineering teams to identify and recommend appropriate products or solutions to meet customer needs. This will include both electrical and mechanical components/solutions.
· Customization: Work closely with our engineering team to customize products or solutions to fit specific customer requirements.
· Technical Support: Provide pre-sales technical support to customers.
· Documentation:
o Develop technical proposals.
o Develop bills of materials.
o Create man hour estimates based upon the scope of work.
o Compute project budgets.
o Determine profit margins.
Basic Qualifications:
· Bachelor’s Degree in Industrial Technology, or a related technical curriculum
· 1-5 years’ experience in a process related industry (Oil and Gas or Hydrogen industries preferred)
· Previous experience in a customer-facing technical role such as application engineering, sales engineering, or technical support.
· Background in control systems (both hydraulic and electric).
· Ability to read and understand technical specifications.
· Excellent communication skills, both verbal and written, with the ability to explain technical information clearly and concisely.
· Able to prioritize and use time efficiently in order to meet deadlines, while balancing workload of multiple projects simultaneously.
· Ability to work autonomously with minimal supervision.
· Candidate should be proficient in Microsoft Office Suite (Excel, Word, SharePoint).
· It is preferred but not required that the candidate is proficient in Autodesk Mechanical or Autodesk Inventor. Some bid packages require the creation/representation of 2D/3D drawings of the proposed solution (this would typically include General Arrangement drawings, hydraulic schematics, and electrical schematics).
Pay DOE.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
Experience level:
Schedule:
Ability to Relocate:
Work Location: In person
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