Applications Programming Supervisor jobs in Anaheim, CA

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site at www.pposbccareers.org

• Bachelor’s degree in Information Systems, Computer Science, or related field required; However, four additional years of directly relevant experience or equivalent combination may be considered.

• A minimum of 4 years’ experience is required in developing and delivering business computer applications.
• Experience implementing, upgrading, and configuring systems required.
• Three (3) or more years’ experience in healthcare, ambulatory care setting is a plus.
• Strong knowledge of business processes and process redesign.
• Proven experience and working knowledge of Electronic Medical Records & Practice Management systems is a plus.
• Experience and knowledge of supporting enterprise-level software solutions.
• Strong knowledge of system and software best practices and methodologies.
• Good project management skills or substantial exposure to project-based work structures, etc.
• Able to research application development issues and projects.
• Strong customer service orientation.
• Excellent written and oral communication skills.
• Able to communicate ideas in both technical and user-friendly language.
• Self-motivated and directed.
• Strong attention to detail.
• Able to prioritize and execute tasks in a high-pressure environment.
• Respect for confidentiality and possess good judgment.
• Proven analytical and critical thinking skills, accuracy, and attention to detail essential.
• Ability to work independently and take direction as required for carrying out responsibilities.
• Must maintain professional demeanor at all times.
• Experience working in a team-oriented, collaborative environment.
• Familiar with change control best practices.

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience may also be required.
• This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver’s license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Design, development and implementation of business software applications.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Provide and/or ensure follow-up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Analyze and resolve technology-related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance.
• Learn and understand all business applications and systems. Provide end user training to assist with the adoption of new or changed practices and perform demonstrations of new features as needed.
• Create, record, and maintain user access and security.
• Functions as an administrator for all assigned organization applications.
• Ensure that implementation and development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.
• Availability to work flexible hours, including weekends.
• Document technical issues and escalate them within IT.
• The ability to function at a high level in a team-oriented environment is required.
• Excellent written and verbal communication skills required to communicate effectively to a diverse group of users.
• First-level response for technical issues related to clinical/business applications.
• On-site interaction and remote phone support with end users to diagnose application problems.
• Participate in on-call rotation to provide weekend coverage for Health Centers personnel.
• Support projects and enhancements by assisting with project tasks as assigned, after-hours build-outs leading up to changes, and completion of QA & testing checklist.
• Manage support and maintenance of ultrasound devices and service calls.
• Maintain confidentiality and exercise good judgment.
• Maintain strong knowledge of standard business processes, software, and equipment.
• Review and analyze existing application effectiveness and efficiency to develop strategies for improving or leveraging these systems.
• Works directly with business partners to develop enhanced application solutions to improve workflow and potentially promote integration and automation opportunities.
• Assists in the planning, design, and implementation rollout of major software upgrades. As part of the upgrade planning the analyst will coordinate testing efforts with appropriate organization resources.

• Develops, supports, and manages application security for all enterprise software solutions and applications.

• Works directly with business partners, systems, development, and analytics teams to support the storage, management, and integrity of application data within the organization’s enterprise solutions.

• Other duties as assigned.