Applications Support Technician jobs in Boise, ID

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Applications Training & Support Specialist 3
  • St. Luke's Health System
  • Boise, ID FULL_TIME
  • Overview

    St. Luke’s Health System in Boise, ID is seeking a Applications Training & Support Specialist 3 to join our Nursing & Patient Care Services team.

     

    Unit/Position Summary

    Under limited supervision, the Applications Training & Support Specialist 3 (ATSS3) is responsible for oversight of Health Information Technology education development and delivery to clinical and business end-users. The ATSS3 partners with area leaders and Informaticists to analyze and evaluate existing system functionality to best support clinical and business end users in safe and efficient utilization of the electronic medical record (EMR) system.

    Responsibilities

    Under limited supervision, the Applications Training & Support Specialist 3 (ATSS3) is responsible for oversight of HealthInformation Technology education development and delivery to clinical and business end-users. The ATSS3 partners with arealeaders and Informaticists to analyze and evaluate existing system functionality to best support clinical and business end users insafe and efficient utilization of the electronic medical record (EMR) system

     

    • Serves as an initial escalation point for review of system enhancement requests impacting a single application to validateappropriateness for escalation to build/governance review.
    • Serves as project/enhancement request facilitator for enhancement and build requests as they progress through to implementation (e.g., flowsheet changes, minor order changes, etc.).
    • Provides support by troubleshooting identified mSL and other single-application end user facing system issues.
    • Assists with root cause analysis and resolving problems through appropriate methodologies and communication with end-users and service line leaders.
    • In collaboration with end users and system leadership, through accurate training, comprehensive real-time support, and effective solution architecture, ATSSs create an optimal environment for enabling safe, effective, and efficient utilization of mSL and other health information technologies.
    • Supplements initial/on-going training and personalization for clinical and business applications for new and existing employees for any gaps in coverage. Provides supplemental support in performing competency assessments related to provider/clinician EMR use.
    • Monitors clinician efficiency datasets to recommend targeted and purposeful interventions. Deploys surveys and other trainingquality mechanisms to measure the effectiveness of training interventions.
    • Partners with colleagues on adjacent teams (e.g., informatics, CLaSS/Simulation, IHT, etc.) to provide support, develop content, and deliver high quality/fidelity training.
    • Ensures competency training of clinical and business end users continues beyond initial training, taking ownership over competency checklists for any applicable clinical and/or business application.
    • Leads the development and assists in analyzing existing and gathering requirements for training materials, serving as subjectmatter expert in validating training documents/curriculum requiring updating.
    • Ensures Epic training environment is maintained and up-to-date to support training needs through accurate configuration of the MST environment.
    • Optimizes single application, complex, clinical and business workflows through in-depth analyses of current state and a comprehensive understanding of system functionality.
    • Gathers requirements for potential changes. Manages portfolios of enhancements/requests to ensure appropriate levels of resources, prioritization and completion of requests.
    • Supports system project work through functioning as a subject matter expert, developing training references, and delivering the training for enhancements.
    • Tests/validates new build for single application enhancements/upgrades. Supplements system go-livesupport for new implementations and enhancements.
    • Responsible for developing and communicating system changes (e.g., upgrade announcements, individual enhancements, etc.) and downtimes to appropriate areas of the organization.
    • Participates in local and informatics governance as needed for decision making, content reviews, prioritization, and subject matter expertise.
    • Maintains local level subject matter expert program, empowering local leaders with knowledge and skills needed to workthrough basic issues and answer basic end user questions.
    • Responsible for mentoring and developing the technical and facilitation skills of lower level ATSS team members.
    • May function as an first-level supervisor or "lead".
    • Perform other duties and responsibilities as assigned

    Qualifications

    Education: Bachelors degree or experience in lieu of degree Experience: 3 years Licenses/Certifications: None

     

    Why St. Luke's

    A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.

     

     

    *St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

  • 14 Days Ago

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Applications Training & Support Specialist 1
  • St Lukes Health System (Boise ID)
  • Boise, ID FULL_TIME
  • Category Professional Work Unit Nursing and Patient Care Svcs System Office Position Type Full-Time Work Schedule DAY Requisition ID 2024-82860 Default: Location : Location US-ID-Boise Work Location :...
  • 1 Month Ago

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Applications Technician / Lawn Care Technician
  • Senske Services
  • Boise, ID FULL_TIME
  • At Senske Services, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the grass is always greener on our side because of our Application Tech’s hard work an...
  • 15 Days Ago

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Medical technician
  • Pathways Health and Community Support, LLC.
  • Parma, ID FULL_TIME
  • Description Youth Crisis Center- Medical Technician When youth experience a behavioral health crisis, they require a focused level of attention and care. As part of the integrated treatment with our P...
  • 11 Days Ago

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Medical technician
  • Pathways Health and Community Support, LLC.
  • Meridian, ID FULL_TIME
  • Description Youth Crisis Center- Medical Technician PRN (as needed) When youth experience a behavioral health crisis, they require a focused level of attention and care. As part of the integrated trea...
  • 12 Days Ago

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0 Applications Support Technician jobs found in Boise, ID area

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PLC Process Control Programmer/Analyst E-TECH
  • The Judge Group
  • Nampa, ID
  • DescriptionLACTALIS IS OFFERING A $5000 HIRING BONUS FOR THIS POSITION1/2 to be paid at 90days and 1/2 to be paid at 180...
  • 3/18/2024 12:00:00 AM

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Phlebotomist
  • CSL Behring LTD
  • Boise, ID
  • Responsibilities: Responsible for the efficient and effective collection of plasma from donors by performing venipunctur...
  • 3/18/2024 12:00:00 AM

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Dental Laboratory Technician
  • Department of Veterans Affairs
  • Boise, ID
  • Summary This position, located within the Boise VA Medical Center in Boise, Idaho and is responsible for fabrication of ...
  • 3/18/2024 12:00:00 AM

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Pharmacy Tech PRN
  • Vibra Healthcare Inc.
  • Boise, ID
  • Overview COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Pharmacy Tech to join our team! PRN / Per Diem *...
  • 3/18/2024 12:00:00 AM

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Change Management Technologist
  • Micron Technology
  • Boise, ID
  • Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in...
  • 3/17/2024 12:00:00 AM

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Sr Director, IT Infrastructure & Operations- Remote US
  • Careerbuilder
  • Garden City, ID
  • SitusAMC Sr Director, IT Infrastructure & Operations- Remote US Boise , Idaho Apply Now SitusAMC is where the best and m...
  • 3/15/2024 12:00:00 AM

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IT OPS & SUPPORT TECH - ITNOC SP
  • State of Idaho
  • Meridian, ID
  • Description There has never been a better time to join the Idaho State Police (ISP)! ISP is a dynamic force in the mix o...
  • 3/14/2024 12:00:00 AM

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Registered Seed Technologist - Pacific Northwest - Remote
  • Archer Daniels Midland
  • Caldwell, ID
  • Job Description Registered Seed Technologist ADM - Pacific Northwest (Oregon, Washington, and Idaho) - Remote Qualificat...
  • 3/14/2024 12:00:00 AM

Boise (/ˈbɔɪsi/ (listen)) is the capital and most populous city of the U.S. state of Idaho, and is the county seat of Ada County. Located on the Boise River in southwestern Idaho, the population of Boise at the 2010 Census was 205,671, the 99th largest in the United States. Its estimated population in 2016 was 223,154. Boise is in southwestern Idaho, about 41 miles (66 km) east of the Oregon border, and 110 miles (177 km) north of the Nevada border. The downtown area's elevation is 2,704 feet (824 m) above sea level. Most of the metropolitan area lies on a broad, flat plain, descending to the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$42,562 to $58,421
Boise, Idaho area prices
were up 2.5% from a year ago

Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020