Applications Support Technician jobs in Fort Lauderdale, FL

Position Overview

The Measure Technician performs a variety of duties, including performing technical measures of client windows and related applications to ensure proper fit of the window coverings. Maintains a fully integrated mindset in all interactions by working with local Sales team and Great Windows Services (GWS) support personnel to ensure an outstanding client experience end-to-end.

What you’ll do

• Visit with customers in their home or business to accurately measure for custom window coverings to company standards.
• Drive to scheduled appointments in territories as assigned.
• Be willing to listen, give guidance and educate the customer on the application of their window coverings to achieve maximum satisfaction.
• Engage directly with Sales if the product application that was sold is not in the best interest of the customer based on their window/door configurations. 
• Light install may be required.

Who you are

• Communicates effectively with customers and within the company
• Ability to read and interpret a tape measure accurately
• Detail oriented
• Use of a smartphone, tablet and email
• Drive safely throughout the day
• Exceptional customer engagement skills
• Customer service oriented.
• Familiar with residential service responsibilities
• Technical aptitude to measure with the utmost accuracy (at least 98% accurate)
• Time management, to effectively stay on time for scheduled appointments
• Exceptional in math for measure specifications purposes
• Licensed to operate a motor vehicle and driving record is in good standing
• Ability to cover a wide driving territory on a daily basis
• This role requires the ability to lift and carry products up to and occasionally over 50 pounds along with frequently sitting, standing, walking, squatting, bending, kneeling, and reaching
• Ability to work full-time, following a schedule of Tuesday through Saturday
• High School or GED required: some college preferred
• Construction industry
• Customer service industry

What’s in it for you?

• This position can earn an average of $55,000 once in a truck and training completed, with potential to earn over $70,000 annually based on the volume of jobs run.
• You will receive paid training on all aspects of Window Treatments.
• You’ll be issued a company vehicle along with a gas card.
• In addition to competitive pay, you’ll receive benefits including medical, dental, vision, time off with pay and a 401(k) plan with a degree of employer matching.
• We provide short-term and long-term disability benefits at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well.
• We offer eligible employees six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement.
• Enjoy amazing discounts on our 3 Day Blinds products as well as access to various other exclusive discounts!

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.

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