Applications Support Technician jobs in Monterey, CA
Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Applications Support Technician jobs
Information Systems & Technology Analyst - Applications & Support
- City of Hollister
-
Hollister, CA
FULL_TIME
-
This is an open recruitment. Qualified candidates from the public and qualified career City employees are encouraged to apply. The eligibility list that is developed from this recruitment process may be used to fill future vacancies in the Information Systems & Technology Analyst classification or in similar classifications.
DEFINITION
Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component(s), and related systems including large and small data processing and application systems. Works with users and troubleshoots and resolves system issues; implements system improvements and upgrades. Assignments may include software development, database administration, security administration, network and server administration, service desk management, and GIS.
DISTINGUISHING CHARACTERISTICS
This is a senior journey-level position in the Information System and Technology Department. Incumbents in this position exercise independent judgment and discretion performing highly skilled technical computer work. This position includes supporting Public Safety environments such as Police, Fire, and Emergency Operations.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Information Technology Manager, Director, or Assistant Director. May provide supervision to additional City of Hollister Technical Staff.Duties and responsibilities may include, but are not limited to the following:
- Assists with analyzing the growth needs of the City’s application server resources, to ensure the acquisition and timely implementation of required resources.
- Maintains expertise in City standard application server hardware, operating systems and software products.
- Participates in application server hardware and software acquisitions, installation and maintenance.
- Provides technical support for operating system, application, emulation and database software.
- Provides systems administration, database administration and technical support for the City’s systems.
- Provides the security function, system backups and data recovery processes.
- Ensures that the resolution of client assistance and service requests are achieved within previously approved performance measures and client directed service levels.
- Participates on project teams to ensure successful implementation of new systems or upgrades to existing systems.
- Assists the Information Technology Director/Assistant Director with hardware and software vendors for the proper acquisition, installation, operation and maintenance of City application server resources.
- Establishes and evaluates backup strategy based on application requirements.
- Prepares the Council Chambers for meetings, including setting up video equipment, arranging name plates and chairs, confirming proper operation of audio and video systems, preparing the streaming, and recording systems for the events and secures the Council Chamber at the end of the scheduled meetings.
- Troubleshoot, research, evaluate, plan and coordinate maintenance of all audio-video equipment and systems used citywide, including council chamber and conference room AV systems.
- Provide user training for audio and video systems, including technology in conference rooms. Assists others with setting up computer presentations for the meeting.
- City Website Management
- Social Media Management
- Public Access / CMAP Representative
- Department Administrative Support Duties, such as Accounts Payables, etc.
- Perform related duties as assigned.
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:
Four years of increasingly responsible experience in the operation and administration of application server resources.
Note: Additional experience may substitute on a year-for-year basis for the educational requirement.
Education:
Graduation from an accredited college or university with a Bachelor’s degree in Computer Science, Information Systems Management or a closely related field.
Desirable Qualifications:- Experience with HP, Lenovo, or Dell Server Hardware installation and maintenance.
- Experience with Apple Products, Cradlepoint Products.
- Experience with Fortinet, DarkTrace, Rubrik Appliance configuration and management.
- Experience with Crowdstrike Security Products configuration and management.
- Experience with Public Sector Application Administration and Management, such as Tyler ERP Pro, Tyler Enterprise Pro, Accela Civic Platforms, Laserfiche, etc.
- Experience with Public Safety Application Administration and Management, such as Tracnet Records Management, WatchGuard Video Systems, etc.
License or Certificate:- Valid California Driver's License
- Microsoft MCSA (365 or Azure) Microsoft Role-based Certification (Developer, Administrator, Solutions Architect, Data Scientist, DevOps Engineer, Security Engineer or Data Engineer) or equivalent is desired.
- Network Security certifications such as CISSP, CISA is desired.
Knowledge of:- Windows, MacOS, Linux, iOS, Android and other industry-standard operating systems.
- Standard Desktop & Server hardware and application, emulation, operating system and database software.
- Strong working knowledge of Microsoft Window Server systems.
- Microsoft Office 365 Administration
- MySQL, Microsoft SQL Server / SSRS.
- Programming and scripting: Windows PowerShell, HTML, CSS, C#, JavaScript, PHP, SQL, or HTML5.
- Intermediate LAN/WAN/Wireless network troubleshooting.
- Redundant storage systems and backup strategies.
- Virtual Machines (Nutanix, Hyper-V, VMWare or other Hypervisors).
- Cloud Services (Azure or AWS).
- Principles and techniques of audio, digital media, video production, and broadcasting.
- Operation of audio systems, media production, and broadcast equipment, processes and techniques of digital media production.
- Principles and practices of public administration.
- Customs and practices of public broadcast media.
- Basic research and analysis methodology and techniques.
- Office methods, procedures, software, and equipment
Ability to:- Diagnose application server hardware and software problems and take effective action to resolve problems in a timely manner.
- Understand emerging technology and its application to improve City services.
- Establish and maintain effective working relationships with subordinates, peers, superiors, vendor representatives and clients.
- Perform system administration and database administration functions.
- Use the Internet, remote communications, and other advanced tools to increase productivity and perform job functions.
- Establish and maintain cooperative working relationships with the City Council, City staff, and the general public.
Essential duties require the following physical skills and work environment:- Ability to work in a standard office environment with the ability to sit, stand, walk, crouch, stoop, and squat; some ability to travel to different sites and locations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must have normal (20/20) vision, corrected or uncorrected;
- Visual acuity sufficient to work at a computer screen frequently and throughout the day, near and far visual acuity, depth perception, color vision sufficient to recognize people, words, and numbers;
- Frequent standing and walking, and occasional bending, stooping, kneeling;
- Occasional crawling in confined spaces in buildings;
- Lifting up to twenty-five (25) pounds frequently, fifty (50) pounds on an occasional basis, and in excess of fifty (50) pounds with assistance. The heavy objects to be lifted include personal computers, printers, and related equipment;
- Speaking and hearing ability sufficient to hear over phone and carry on routine conversations
- See to read manuals, video display screens, and other related material;
- Drive an automobile and transport equipment and documents;
- Sit for extended periods in a typing position
- Hand-eye-arm and finger dexterity to use a personal computer keyboard, ten-key, and other common office equipment for long periods of time.
Work Environment:
The following conditions may be present:- Work is performed in an office environment with minimal exposure to health and safety considerations.
In compliance with the Americans with Disabilities Act, the City of Hollister will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Department. The City of Hollister is an Equal Opportunity Employer.
Applications must be submitted online through this applicant tracking system. All materials must be complete and clearly indicate the candidate meets the minimum qualifications. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list or discharge from employment.
Candidates presenting the most desirable combination of education, experience and/or training as stated in this announcement will be invited to continue in the selection process.
The selection process may require any combination of the following: application appraisal, written examination, performance test, and personal interview conducted by an outside oral panel and/or the Department.
The City of Hollister offers preference to qualified veterans during the candidate selection process. The City of Hollister's Veterans' Preference Policy can be accessed here. Applicants must claim Veteran's preference in the agency-wide questions section and attach a copy of their DD214 to the application.
Following the examination process, successful candidates are placed on an employment list.
Appointment will be made from the employment list. Appointed employee(s) will be required to pass a psychological evaluation, physical, drug screen, background investigation, and fingerprints check.
Equal Opportunity/Affirmative Action:
The City of Hollister does not discriminate on the basis of race, color national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Hollister encourages minorities and women to apply. The City of Hollister makes reasonable accommodations for the disabled. Individuals requiring any accommodation in order to participate in the selection process must inform the Human Resources Office via email at hr@hollister.ca.gov of such request. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process. - 12 Days Ago
Applications Analyst
- California State University, Monterey Bay
-
Seaside, CA
FULL_TIME
- Applications Analyst Job no: 515348 Work type: Staff Location: Monterey Bay Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology Classific...
- 1 Month Ago
Support Technician (Summer Temp)
- Charles River Laboratories
-
Hollister, CA
TEMPORARY,FULL_TIME
- We are seeking Summer Support Technicians at our Production site in Hollister, CA. The Summer Support Technician will assist in maintaining production or production support operations. Perform basic h...
- 4 Days Ago
Chemistry Laboratory Support Technician
- California State University, Monterey Bay
-
Seaside, CA
FULL_TIME
- Chemistry Laboratory Support Technician Job no: 533284 Work type: Staff Location: Monterey Bay Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time Classifi...
- 17 Days Ago
Mechatronics Engineering Instructional Support Technician
- California State University, Monterey Bay
-
Seaside, CA
FULL_TIME
- Mechatronics Engineering Instructional Support Technician Job no: 535369 Work type: Staff Location: Monterey Bay Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, ...
- 14 Days Ago
Accepting Applications - Hourly Hotel Positions
- Sanctuary Beach Resort
-
Marina, CA
OTHER
- Overview Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us The Sanctuary Beach Resort is...
- 1 Day Ago
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0 Applications Support Technician jobs found in Monterey, CA area
Network Specialist / IT Technician
- ClickAway
-
Santa Cruz, CA
- Job Description Job Description Santa Cruz is looking for a skilled and knowledgeable technician whom knows how to build...
- 5/7/2024 12:00:00 AM
Mechatronics Engineering Instructional Support Technician
- California State University
-
Monterey, CA
- Mechatronics Engineering Instructional Support Technician Job no: 535369 Work type: Staff Location: Monterey Bay Categor...
- 5/7/2024 12:00:00 AM
Pharmacy Technician
- Pacific Cancer Care
-
Monterey, CA
- Pacific Cancer Care has provided superior care for patients for nearly 50 years. We make every patient our priority. We ...
- 5/7/2024 12:00:00 AM
PET/ CT Technologist - 3 DAY WORK WEEK WITH SIGN-ON BONUS!
- Hiring Now!
-
Monterey, CA
- Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our reven...
- 5/7/2024 12:00:00 AM
Pharmacy Technician
- CVS Health
-
Carmel, CA
- Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
- 5/7/2024 12:00:00 AM
Pharmacy Technician
- CVS Health
-
Marina, CA
- Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
- 5/7/2024 12:00:00 AM
Behavior Technician
- Monterey Peninsula Unified School District
-
Monterey, CA
- About the Employer Welcome to Monterey Peninsula Unified School District! We are nestled in the heart of the Monterey Ba...
- 5/6/2024 12:00:00 AM
Refrigeration Technician
- McDonald Refrigeration Inc
-
Monterey, CA
- Job Description Job Description McDonald Refrigeration Inc. is looking for a responsible and eager individual that would...
- 5/5/2024 12:00:00 AM
About Monterey, California
Founded on June 3, 1770, Monterey (Spanish: Monterrey) was the capital of Alta California under both Spain and Mexico until 1850. Monterey hosted California's first theater, public building, public library, publicly funded school, printing press, and newspaper. Monterey was the only port of entry for taxable goods in California. In 1846, the U.S. flag was raised over the Customs House, and California became part of the United States after the Mexican–American War.
The city is located in Monterey County in the U.S. state of California, on the southern edge of Monterey Bay on California's Cent...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$50,955 to $69,957
Monterey, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does an Applications Support Technician do?
Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020