Applications Support Technician jobs in Rochester, NY

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Support Technician
  • PSG Global Solutions
  • West Henrietta, NY FULL_TIME
  • Job DescriptionJob Title : Support TechnicianLocation : West Henrietta, NYWorking Hours : FTContract Length : 6-month contractJob Description :Under general supervision, the IT Specialist, Desktop Support provides and maintains high level technical support on operating systems, network protocols and specific application packages in response to end-user requests. Position is of a fully competent level and must have strong interpersonal skills to analyze user problems and requirements and make recommendations to satisfy the identified issues. Must complete assignments/projects as assigned by the End User Support Services Site Manager. Within the scope of the Organizational Unit:- Support the mission objectives of the organizational unit- Work according to operational procedures and Alstom IT security policies- Ensure that the services meet their Service Level Agreement/Operational Level Agreement targets- Implement all operational changes in accordance with procedures utilizing appropriate tools and test equipment- Investigate, diagnose, progress and action all operational events, alarms, incidents and requests to the agreed quality and targets, ensuring that issues are escalated and all records are updated in a timely fashion- Undertake routine preventative measures and housekeeping tasks and implement, maintain and monitor security and functioning of IT infrastructure and assets as required- Ensure that the physical environment is maintained and secure according to safety and security requirements- Manage the installation and inventory of hardware and software as necessary- Contribute to root cause analysis- Develop and maintain operational documentation and procedures- Enforce a strong commitment to standards and process within the team- Assist the Team Leader and organizational unit manager as appropriate in any mission of his/her request- Provide support to other organizational units as necessary to provide for, and improve delivery of, IT services- Be flexible to adjust the working time to operational constraints (Standby, on duties, picket, travel)- Propose appropriate actions for improving the delivery of his/her services from a quality and cost perspectiveQualifications - External- College Certificate or equivalent (Up to 18 months of job-related training beyond high school, e.g., vocational, business, or technical school, DEP).- Knowledge on trouble shooting and Customer enquiries.- 2 years experience in IT infrastructure preferably in an internal environment.- Experience with ITIL Best practice would be an advantage.Additional InformationBe prioritized, send your resumes to sgsantos @ psgglobalsolutions.com (please remove spaces in rhwiwas]]]]]]
  • 1 Month Ago

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Automotive Technician with Bob Johnson Kia
  • Kia Veterans Technician Apprenticeship Program (VTAP)
  • Rochester, NY FULL_TIME
  • Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, K...
  • 21 Days Ago

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Product Support Technician
  • Durst Image Technology US
  • Rochester, NY FULL_TIME
  • Durst Image Technology US has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large fo...
  • 18 Days Ago

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Desktop Support Technician
  • F2Onsite
  • Geneva, NY CONTRACTOR
  • Desktop Support Technician needed for 6 months on site for our client in Geneva, NY. Tech must be experienced with setting up new users, configurations, imaging, networking, troubleshooting, etc. Desk...
  • 22 Days Ago

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Software Support Technician
  • FrontEdge Inc.
  • Rochester, NY FULL_TIME
  • FrontEdge Inc. is a growing software development and IT consulting company located in Rochester, NY with products and services primarily serving New York State (NYS) Public K-12 School Districts and B...
  • 1 Day Ago

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Swing Shift Support Technician
  • CallTower, Inc.
  • Rochester, NY FULL_TIME
  • Hours of Work: 7PM – 8AM MT Job Purpose: The Support Technician –will work as a member of the CallTower’s Technical Support Team. The position is responsible for managing and supporting escalated supp...
  • 23 Days Ago

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0 Applications Support Technician jobs found in Rochester, NY area

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LPN - Med/Surg
  • Rochester Regional Health
  • Rochester, NY
  • HOW WE CARE FOR YOU At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and...
  • 4/26/2024 12:00:00 AM

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Biomedical Equipment Technician (BMET I)
  • Mantis Medical Compliance Group
  • Rochester, NY
  • Job Description Job Description Job Summary: To perform inspection, preventative maintenance, repair of medical equipmen...
  • 4/26/2024 12:00:00 AM

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Auto Body Technician
  • The Boyd Group
  • Rochester, NY
  • Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
  • 4/26/2024 12:00:00 AM

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Technical Support Engineer
  • Butler America Aerospace
  • Pittsford, NY
  • Job Description Job Description Technical Support Engineer Location: Pittsford, NY Job ID: #69150 Pay Range: $65-77 Posi...
  • 4/25/2024 12:00:00 AM

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Travel CVOR Technologist - $1,960 per week
  • Hiring Now!
  • Rochester, NY
  • Jackson Nurse Professionals is seeking a travel CVOR Technologist for a travel job in Rochester, New York. Job Descripti...
  • 4/24/2024 12:00:00 AM

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Security & Fire Alarm Systems Technician
  • Doyle Security Systems
  • Rochester, NY
  • Job Description Job Description Doyle Security Systems, Inc. is certified a Great Place to Work® for 2024. We provide co...
  • 4/23/2024 12:00:00 AM

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HVAC System Technician - Building Controls
  • Yeti To Work
  • Rochester, NY
  • Yeti to Work is a recruiting company established in 2017 with the goal to work with businesses to help drive the success...
  • 4/23/2024 12:00:00 AM

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Radiologic Technologist - St. Mary's Urgent Care
  • Rochester Regional Health
  • Rochester, NY
  • HOW WE CARE FOR YOU: At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits an...
  • 3/27/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$45,072 to $61,875
Rochester, New York area prices
were up 1.5% from a year ago

Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020