Applications Support Technician jobs in Sacramento, CA

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Applications Support Technician jobs

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IT - Support - Technical Product Owner - Fraud Applications
  • Golden 1 Credit Union
  • Sacramento, CA FULL_TIME
  • TITLE: TECHNICAL PRODUCT OWNER - FRAUD APPLICATIONS
    STATUS: EXEMPT
    REPORTS TO: DIRECETOR - FRAUD TECHNOLOGIES
    DEPARTMENT: IT - SUPPORT
    JOB CODE: 11614
    PAY RANGE: $107,300.00 - $125,000.00 ANNUALLY

    GENERAL DESCRIPTION:
    The Technical Product Owner (TPO) for fraud applications is a pivotal role responsible for steering the strategic direction of fraud products within our organization. The TPO will work closely with various business and IT stakeholders to ensure the ecosystem of fraud applications aligns with organizational goals and delivers value. This role requires a blend of technical expertise, product management acumen, and a deep understanding of business processes and requirements.

    TASKS, DUTIES, FUNCTIONS:
    1. Product Vision and Strategy:
    • Define and communicate the vision, roadmap, and goals for fraud products.
    • Align product strategies with organizational objectives and ensure the applications continue to deliver value.
    2. Backlog Management:
    • Prioritize and maintain the product backlog, ensuring the work aligns with product goals and delivers value.
    • Work closely with development teams to refine and clarify requirements, ensuring a clear understanding of backlog items.
    3. Release Planning:
    • Plan and manage application releases, coordinating with vendors and stakeholders to ensure timely and effective deliveries.
    • Evaluate the impact of new features and changes, and communicate this to relevant stakeholders.
    4. Stakeholder Engagement:
    • Engage with various stakeholders to understand their needs, gather feedback, and ensure the fraud applications meet their requirements.
    • Serve as a liaison between technical teams and business stakeholders, facilitating communication and understanding.
    5. Performance Monitoring:
    • Monitor and analyze product performance, usage metrics, and feedback to continually improve the fraud applications.
    • Ensure the platform remains high-performing, secure, and up-to-date with the latest
    features and best practices.

    6. Documentation and Training:
    • Oversee the documentation of application configurations, workflows, and customizations.
    • Coordinate training and education initiatives to improve end-user adoption and effective use of fraud applications.
    7. Compliance and Best Practices:
    • Ensure compliance with organizational standards, industry best practices, and applicable laws and regulations.
    • Promote the adoption of best practices in product management and fraud tool configurations within the organization
    PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:

    1. Effective oral and written communication skills required to interpret, resolve, and document business or technical.

    2. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment.

    3. Must be able to self-prioritize work in a manner that maintains deliverable targets.

    ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
    1. INTERNAL: All levels of staff and management.
    2. EXTERNAL: Vendors

    QUALIFICATIONS:
    1. EDUCATION: Bachelor’s Degree in Computer Science, Information Systems, or a related field. A
    Master’s Degree or relevant product management certification is a plus.

    2. EXPERIENCE: Minimum three or more years of experience with fraud tools, including a solid understanding of the capabilities and features (e.g. Verafin, Actimize, Socure, etc.). Experience in product management, product ownership, or a similar role, preferably within a technology or IT service management environment.

    3. KNOWLEDGE / SKILLS:
    • Strong understanding of anti-fraud processes and best practices.
    • Excellent communication, facilitation, and stakeholder engagement skills.
    • Ability to translate business requirements into technical solutions and prioritize work based on value, risk, and dependencies.
    • Strong problem-solving and analytical skills.
    • Ability to work effectively in a collaborative, agile, and fast-paced environment.
    • A proactive and self-motivated approach to work with a strong desire to improve processes and outcomes.
    PHYSICAL REQUIREMENTS:
    1. Prolonged sitting throughout the workday to accomplish tasks.

    2. Availability for emergencies and on call duty 24 hours a day, 7 days a week, as needed.

    3. Occasional travel may be required.

    4. Hearing within normal range.

    5. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment.

    6. May work additional work hours to accomplish tasks.

    LICENSES / CERTIFICATIONS:
    Certifications with one or more fraud tools is desired. Certified Scrum Product Owner (CSPO) or similar agile product management certification is a plus.
    REV. 03/29/2024
  • 1 Month Ago
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IT - Support - Technical Product Owner - Fraud Applications
  • Golden 1 Talent Acquisition Team
  • Sacramento, CA FULL_TIME
  • TITLE: TECHNICAL PRODUCT OWNER - FRAUD APPLICATIONSSTATUS: EXEMPTREPORTS TO: DIRECETOR - FRAUD TECHNOLOGIESDEPARTMENT: IT - SUPPORTJOB CODE: 11614 PAY RANGE: $107,300.00 - $125,000.00 ANNUALLY GENERAL...
  • 1 Month Ago
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Human Resources Technician/Generalist
  • Cooperative Agricultural Support Services
  • Sacramento, CA FULL_TIME
  • Human Resources Technician Description POSITION TITLE: Human Resources Technician DEPARTMENT: Human Resources LOCATION: CASS HQ - Sacramento REPORTS TO: Executive Officer FLSA STATUS: Full-time, Regul...
  • 1 Month Ago
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Human Resources Technician
  • Coop Agricultural Support Svcs. Authority
  • Sacramento, CA FULL_TIME
  • DescriptionPOSITION TITLE: Human Resources TechnicianDEPARTMENT: Human Resources LOCATION: CASS HQ - SacramentoREPORTS TO: Executive OfficerFLSA STATUS: Full-time, Regular, Non-Exempt - HourlyCOMPENSA...
  • 20 Days Ago
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Registered Behavior Technician
  • Center for Learning and Autism Support Services...
  • Sacramento, CA FULL_TIME
  • Are you looking to make a positive difference in the life of a child and family coping with a developmental disability? If so, come join CLASS in our efforts to define excellence in the treatment of a...
  • 27 Days Ago
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Behavior Technician ($500 RBT Bonus)
  • Center for Learning and Autism Support Services (CLASS)
  • Sacramento, CA FULL_TIME
  • Are you looking to make a positive difference in the life of a child and family coping with a developmental disability? If so, come join CLASS in our efforts to define excellence in the treatment of a...
  • 9 Days Ago
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0 Applications Support Technician jobs found in Sacramento, CA area

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Desktop Technicain - Sacramento - Entry Level
  • Zeektek
  • Sacramento, CA
  • Job Description We have a 6 - 12 month contract to hire opportunity for several Desktop Technicians in the greater Sacra...
  • 5/9/2024 12:00:00 AM
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Software Technician
  • Createch - Creative + Tech Staffing
  • Sacramento, CA
  • Job title: Software Technician Location: Sacramento, CA (Must be US Citizen or GC holder) Job description: help desk is ...
  • 5/9/2024 12:00:00 AM
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Tier III Install Technician
  • Stealth Monitoring, Inc.
  • Sacramento, CA
  • Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, St...
  • 5/8/2024 12:00:00 AM
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Clinical Application Analyst IV, Sunquest / Clinisys Lab System, Epic EHR
  • Sutter Health
  • Sacramento, CA
  • We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Positi...
  • 5/8/2024 12:00:00 AM
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Device Support Technician III
  • Sutter Health
  • Sacramento, CA
  • We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Positi...
  • 5/8/2024 12:00:00 AM
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Technical Support Specialist
  • SAIC
  • Mather, CA
  • Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federa...
  • 5/8/2024 12:00:00 AM
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Telecom Lineman/OSP Technician
  • SOLID Personnel
  • Sacramento, CA
  • Job Description Job Description We’re seeking an experienced Telecom Lineman to work on OSP Telecom Utility construction...
  • 5/6/2024 12:00:00 AM
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Pharmacy Systems Support Specialist
  • Maxor National Pharmacy Services, LLC
  • Sacramento, CA
  • Overview: Maxor National Pharmacy Services is seeking a highly competent Pharmacy Systems Support Specialist with workin...
  • 5/5/2024 12:00:00 AM
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About Sacramento, California

Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$49,623 to $68,130
Sacramento, California area prices
were up 2.5% from a year ago
View detail

What does an Applications Support Technician do?

Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020