APPRAISAL MANAGER jobs in Lubbock, TX

General Responsibilities

Under the supervision of the Information Services/Collections Director, the Information Services Technician interacts with customers in person or by telephone in a friendly, courteous, and professional manner. Technician should be especially aware that a proper professional attitude and attire is an important requirement for this job due to the direct public contact.

Examples of Duties

1. Assists customers (i.e. telephone and walk-in) with filing exemptions, renditions, inquiries requiring supplements, and general questions.

2. Provides immediate acknowledgement of customers in a courteous and professional manner.

3. Processes supplements from origination to resolution.

4. Performs data entry functions such as entering values, measurements, exemption codes, state codes, agent information, etc.

5. Researches unknown or incorrect addresses of business personal and real property accounts.

6. Prepares documents for scanning and scans documents for document retrieval.

7. Operates the microfilm system for retrieval purposes.

8. Maintains a cooperative relationship with all co-workers in all departments. Assists in other areas such as PBX operator, other Information Services Technicians, ARB hearings, and Collection Technicians as the need arises.

9. Composes quality letters, reports, and spreadsheets.

10. Regular attendance and punctuality. Overtime may be required.

11. Performs other duties as required or directed by the Information Services/Collections Director.

Minimum qualifications: High school diploma or equivalent required with at least two years of customer service and/or appraisal district experience. Computer and clerical (typing, 10-key, filing, phones) experience required.

Preferred qualifications: Additional years of customer service experience and/or appraisal district experience.

Compensation: Compensation is commensurate with experience and qualifications.

Application: Applications are available in our office or on our website at www.lubbockcad.org. Please submit application and resume to:

Lubbock Central Appraisal District

Information Services Technician Position

Attn: Margie Smith

P. O. Box 10542, Lubbock, TX 79408

2109 Avenue Q, Lubbock, TX 79411

msmith@lubbockcad.org

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Education:

• High school or equivalent (Preferred)

Work Location: In person