Assistant Pastry Chef assists with the production and presentation of pastries and baked goods. Follows recipes and designated procedures to create unique pastries and baked goods. Being an Assistant Pastry Chef follows all applicable guidelines and regulations for food handling and safety. Maintains a clean and orderly workstation and kitchen equipment. Additionally, Assistant Pastry Chef typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Assistant Pastry Chef works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Assistant Pastry Chef typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Overview:
We are seeking a highly motivated and experienced Convention Services Manager to join our team. As a Convention Services Manager, you will be responsible for overseeing the delivery of exceptional customer service and ensuring the smooth operation of our service department. If you have a passion for providing excellent guest services and possess strong leadership skills, we want to hear from you.
Duties:
- Manage and supervise a team of service staff, providing guidance and support
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Coordinate and oversee service operations, ensuring efficient workflow and timely completion of tasks
- Monitor service performance metrics and implement improvements as needed
- Handle escalated customer complaints or issues, resolving them in a professional and timely manner
- Collaborate with other departments to ensure seamless coordination of services
- Conduct regular training sessions to enhance the skills and knowledge of service staff
- Maintain accurate records of service activities, including customer interactions, feedback, and resolutions
Qualifications:
- Previous experience in a service management role, preferably in the hotel or hospitality industry
- Strong negotiation and communication skills, both written and verbal
- Excellent time management and organizational abilities
- Proven ability to effectively market services and drive sales
- Proficient in event planning and execution
- Ability to analyze market trends and adapt strategies accordingly
- Exceptional customer service skills with a focus on guest satisfaction
- Ability to multitask and prioritize tasks effectively
- Familiarity with contract management processes
Note: All positions at our company are paid positions. We do not offer unpaid internships.
Join our team as a Service Manager and contribute to creating memorable experiences for our guests while leading a dedicated team of service professionals. Apply now!
Job Type: Full-time
Pay: $52,000.00 - $61,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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