Assistant Retail Store Manager - Museum assists the store manager with the day-to-day operations of a retail store within a museum. Implements strategies to improve customer service, drive store sales, and increase profitability. Being an Assistant Retail Store Manager - Museum ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to museum standards. Additionally, Assistant Retail Store Manager - Museum provides support to sales associates during peak periods or when scheduling conflicts arise. Requires a high school diploma. Typically reports to a retail store manager. The Assistant Retail Store Manager - Museum works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Assistant Retail Store Manager - Museum typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
YOUR ROLE
As the Assistant Store Manager, you support the Store Manager by rocking out strong leadership skills and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
•You have a passion for driving sales: As a Assistant Store Manager, you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience.
• You're a people leader: You're all about motivating and inspiring the team through O’Neill’s core values. You're a role-model leader and you always hold associates accountable to rocking O’Neill’s service standards, especially on the Salesfloor and in the Fitting Room.
•You've got a love of training: You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
•You know that teamwork makes the dream work: You challenge Sales Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance! You are able to assistant the Store Manager in recruiting and interviews and hiring the best team possible
•You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking O’Neill standards
•Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to O’Neill’s policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF
•You love O’Neill product!
•You’ve had one year of Retail Management experience
•You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
•You have flexible availability - you're available to work when the guest shops!
•You love a discount (60% off O’Neill product and 30% off outside brands)
•Love a good contest to earn additional FREE merchandise
PHYSICAL DEMANDS
•Ability to climb, reach, bend and lift up to 30lbs
•Ability to work a sales floor and stockroom
The salary range for this position is $18.50-$22.00 per hour, based on experience.
La Jolla Group provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. La Jolla Group takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate when such behavior is reported.
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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