Assoc. Professor - Industrial Engineering jobs in Stamford, CT

Responsibilities:
- Provide exceptional customer service to clients in a professional and courteous manner
- Answer incoming calls and respond to customer inquiries
- Assist customers with product information, pricing, and order placement
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate products or services
- Upsell products or services to maximize sales opportunities
- Communicate effectively in both English and Spanish to assist bilingual customers
- Maintain a high level of phone etiquette and professionalism at all times

Skills:
- Fluent in English and Spanish, both written and verbal
- Strong customer service skills with the ability to handle challenging situations
- Excellent communication skills to effectively interact with customers
- Proficient in data entry with attention to detail and accuracy
- Sales-oriented mindset with the ability to upsell products or services
- Ability to analyze customer needs and provide appropriate solutions

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

If you are a motivated individual who is fluent in English and Spanish, possesses strong customer service skills, and enjoys working in a fast-paced environment, we encourage you to apply for the position of Bilingual Customer Service Associate. Join our team and help us provide exceptional service to our diverse customer base.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed
• Under 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Norwalk, CT 06851 (Required)

Work Location: In person