Associate Registrar manages one or multiple segments of the registrations and records programs. Has responsibilities of registration, classroom assignment, commencement, and maintenance of student records. Being an Associate Registrar typically requires a bachelor's degree. Typically reports to a Registrar. The Associate Registrar supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Associate Registrar typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Class Description
The purpose of this class is to provide telephone support, answering a high volume of calls to the Registrar's Office from the Call Center.
The Registrar's Office serves as a second tier to the College's Call Center.
Minimum Requirements
High School diploma / GED and two years direct telephone customer service experience. Proficient computer skills, knowledge and experience using Microsoft Office applications.
Familiarity with FERPA standards and CCBC's policies and procedures preferred.
Class Specific Essential Duties
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.
Position Specific Essential Duties
LI-DNP
Last updated : 2024-02-28
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