Associate Registrar manages one or multiple segments of the registrations and records programs. Has responsibilities of registration, classroom assignment, commencement, and maintenance of student records. Being an Associate Registrar typically requires a bachelor's degree. Typically reports to a Registrar. The Associate Registrar supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Associate Registrar typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.
These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the supervision of the Business Operations Supervisor / Manager, this position is responsible for providing access to healthcare for the Lung Screening Program by performing the following services in a professional, compassionate, and cost-effective manner.
Ensures the patient is registered, scheduled and appropriate authorizations are in place.
EEO / AA / Disability / Veteran
Responsibilities
1. Review all referred patients for appropriateness based on established criteria. Transcribe external orders in Epic.* 2.
Manage referral work queue(s) maintaining accurate documentation of tasks / activity.* 3. Schedules and coordinates patients for CT Lung Screening exams from a variety of sources and maintain schedules.
records for completeness.* 9. Answers phones as assigned and triages calls appropriately.* 10. Obtain any required (external) medical documentation and scan to Epic / Solarity.
Qualifications
EDUCATION
High School diploma or equivalent is required with 3 years medical office or outpatient hospital facility in customer service capacity using medical terminology.
Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM) is required with 1 year of hire.
Must keep certification current.
EXPERIENCE
One year minimum experience in registration required; one year scheduling experience required. Strong keyboarding and computer skills;
excellent communication and customer service skills; ability to problem-solve and work closely in a team setting. Up to forty (40) hours departmental training for registration / scheduling in the classroom and additional on-the-job training.
SPECIAL SKILLS
Must demonstrate the ability to learn quickly in a fast-paced environment while remaining calm and focused. Must be detail oriented and able to follow oral and written instructions.
YNHHS Requisition ID
116487
Last updated : 2024-04-05
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