Automotive Glass Installer/Repairer checks, installs, and repairs damaged glass parts of vehicles. Requires a high school diploma or its equivalent. Being an Automotive Glass Installer/Repairer may be required to be licensed or to complete an apprenticeship in an area of specialty. Requires 0-2 years of experience in the field or in a related area. Additionally, Automotive Glass Installer/Repairer has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor/manager. (Copyright 2024 Salary.com)
Job Description : Glass America
Glass America
Auto Glass Shop Manager
At Glass America, we are creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999.
When it comes to auto glass repair and replacement - Glass America sets the standard.
What Glass America offers you :
Great starting salary.
Annual performance incentives.
Benefits that start on your first day of work!
401k, PTO, paid holidays, life insurance and short term disability.
Represent a respected industry leader and preferred provider to insurance agents and insurance companies.
The Shop Manager provides effective leadership, direction and motivation for all technicians and staff. Ensure that all customer vehicle glass repair and replacement is performed according to Company standards.
In addition, this position is also responsible for sourcing, ordering, receiving, and delivering parts to technicians in an accurate and timely manner.
Inventory must be maintained and returns properly processed on a timely basis.
MANAGEMENT
Recruit / Hire staff and Technicians.
Educate, train and maintain compliance with company standards.
Take the necessary actions to meet daily / weekly / monthly sales goals and objectives.
Effectively communicate to all subordinates.
Provide daily supervision and direction to all Auto Glass Technicians.
Dispatch jobs for Technicians
Initiate or suggest plans to motivate company employees to achieve work goals.
Monitor the individual performance of the Technicians on a regular basis.
Fax, telephone or otherwise contact vendors to order parts and document conversations in the management system.
Follow up on parts back orders and document actions in the management system.
Coordinate returns and credits of parts and ensure they are picked up daily.
Provide the A / P Dept. with the POP invoices for appropriate purchases.
Return and reorder damaged or defective parts.
Contact vendors for credits and process appropriately.
Serve as a role model to all employees by maintaining a WOW Every Customer mindset.
Additional
Take responsibility in your area of employment with Glass America for reporting, making recommendations and correcting adverse actions to the Company’s best interest.
Comply with all Company policies and procedures as outlined in the employee handbook.
Skills and Experience
Time Management, Organizational Skills, Customer / Client Focus and Initiative.
Self starter, driven by incentives and a proven track record of success.
Excellent communication skills and a creative thinker.
High School Graduate.
At least 5 years of experience in the Auto Glass industry
Glass America is an Equal Opportunity Employer.
Last updated : 2024-03-24
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