Banking & Commercial Loan Processing Clerk performs routine administrative tasks in support of the commercial banking and business loan processing group. Tasks include preparing credit reports, maintaining processing records, and responding to simple questions. Being a Banking & Commercial Loan Processing Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Banking & Commercial Loan Processing Clerk may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
1. Onboard customers for customer, small business and corporate online banking, bill pay& mobile banking.
2. Fulfill maintenance requests for products onboarded.
3. Respond to inquiries concerning products onboarded, internal and external.
4. Assist customers with Zelle issues.
5. Knowledge of Quicken, QuikBooks and other financial software applications to answer customer questions and resolve issues pertaining to importing and exporting data.
6. Requires good written and oral communication skills.
7. Proficient knowledge of word and excel.
8. Answers phone calls to assist customers with other miscellaneous issues and research errors.
9. Assist Electronic Banking Officer with extra duties as deemed necessary.
10. Maintains confidentiality at ALL times!!!!
11. And, as directed, may perform other duties from time to time.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
Schedule:
Work Location: In person
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