Banking & Commercial Loan Workout Manager jobs in Grand Forks, ND

Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We’re passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn about our customers’ goals, and innovate to solve their challenges, not only through financial resources but also deep knowledge, insights and ideas.

We expect, encourage and reward entrepreneurial thinking from our employees. We have a shared purpose of cultivating thriving communities, inspired by our founder, Otto Bremer, who spent his lifetime supporting the communities that his banks served in new and unexpected ways. That commitment to community and creative problem-solving contributes to Bremer’s culture.

If you want the next chapter in your story to be one where you make a real difference for our customers, communities and economies, we’re the bank to join. We foster diversity, equity and inclusion, building on the legacy of our immigrant founder. If you’re curious, enjoy collaborating, and start each day with the customer in mind, we invite you to join our team!

The Commercial Banking Associate 3 serves as a critical partner within the commercial, commercial real estate, business and ag bankers and the clients they serve. This role measures success by:

• Creating capacity for bankers
• Meeting or exceeding performance SLA’s
• The overall customer experience

This team is primarily responsible for focusing on those duties that support credit transactions. This role engages with all parties to ensure the credit process is seamless to the customer. Loan documentation is submitted accurately, renewals are done timely, and closings are successful and seamless. All of this will be accomplished by engaging members of the credit process delivery, collateral management, loan documentation teams as well as the tickler, upload, and servicing teams. This role requires service standards are met and loan documentation and file maintenance is in compliance with all applicable standards, policies, procedures and regulatory requirements.

This role serves as secondary level of communication with clients answering questions and helping solve problems to maintain customer satisfaction and allow banker time to concentrate on sales delivery.

Key responsibilities include direct customer support; acting as a primary contact for the clients in support of the banker, preparation & reviewing reports, loan closing due diligence, reviewing documentation; assisting with loan closings; and maintenance of files. This position will also be responsible for participating in various audits and exams related to the lending process. Work will be documented, defined, and measured via clear KPI’s that drive desired outcomes.

Specialization of these duties may allow for certain loan specialists to be subject matter experts in certain segments. Some loan specialists may have responsibilities in other Bremer specialized functions such as the SBA or FSA or Franchise programs.

In addition to loan support, this position also assists in banker support related to deposit and treasury management products assisting bankers as a secondary contact for clients as it relates to deposit account opening, deposit management, and coordination with treasury management inquires. They may also be required to perform other duties as assigned to fulfill market (branch) needs.

QUALIFICATIONS:

• Combination of education and experience, generally acquired through the attainment of a high school diploma or equivalent and at least five years of related banking experience OR a bachelor's degree and one year of related banking experience.
• Loan Operations Experience.
• FIS IBS System, Moody’s Lending Cloud, and Microsoft Office software programs experience preferable.
• Work to become proficient in the following programs: Salesforce (Otto), Service Now, Core Logic, ValuTrac, FCM (Imaging), Docusign.
• Demonstrated ability to engage in active listening.
• Demonstrated ability to effectively present information and respond to questions from groups of employees, managers, and/or customers.
• Demonstrated ability to respond effectively to sensitive inquiries or complaints from customers, employees, and/or regulatory agencies.
• Demonstrated ability to provide work direction to others, communicate expectations, and manage and deliver honest feedback.

#LI-hybrid, #LI-KB1

Our Values

Collaboration: We work elbow-to-elbow with our customers, making a difference for them in good times and bad. We share our skills, knowledge and experience to support each other every day.

Commitment: We’re deeply invested in the places we live and work, and we’re always ready to do whatever it takes to help our neighbors and communities thrive and grow.

Creativity: Imagination and innovation are essential to helping our customers and Bremer succeed. If there’s a better way to do something, we’ll find it or create it.

Our Benefits

At Bremer, we are committed to supporting and growing the communities we call home. Our people understand that they represent our name and reputation in every conversation, and that they’re backed by an organization that values finding a better way to get things done. Let’s talk about benefits. Not just the 401(k), pension plan, healthcare, and vacation kind (we’ve got those), but the kind of everyday benefits that get you excited for what each day holds.

Bremer Bank is committed to a diverse and inclusive workforce. We’ve built an organization of experienced, intelligent and collaborative people from a range of all backgrounds, and all of them contribute something essential to helping our customers thrive and grow.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Miscellaneous Items to Note

• Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, etc.). Unless specifically stated in the job posting, we are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Notice to California Applicants - for your awareness, please see Bremer Bank California Notice at Collection and Privacy Policy
• Accessibility Commitment - Bremer is committed to accessibility, diversity and inclusion for all our applicants. We believe everyone should be able to have equal and effective access to our websites and our services. We have worked very hard to ensure that our website and digital content meet the needs of our applicants and visitors. Click here for more information on our accessibility and how to get in touch with us.
• Notice to Third Party Recruiters - Bremer Bank, National Association, including its affiliates, does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement for recruiting or placement services, Bremer will have no obligation and will not agree to pay any referral or recruiting fee. In the event a recruiter or agency submits a candidate for consideration, Bremer explicitly reserves the right to pursue and/or hire any such candidate(s) without any financial or other obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, will be deemed to be the property of Bremer.