Banking Operations Department Manager jobs in Albany, NY

Banking Operations Department Manager manages and directs the operations department for a financial institution. Ensures efficient delivery of products and services to clients. Being a Banking Operations Department Manager develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Additionally, Banking Operations Department Manager typically reports to a senior manager. The Banking Operations Department Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Banking Operations Department Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

K
ATM Banking Operations Support Specialist
  • KeyBank
  • Albany, NY FULL_TIME
  • Standard work schedule: Monday - Friday 9:00-5:30 EST. All team members are assigned one half day on Saturday on a rotating basis (approx. every 6-8 weeks)

    Team Culture
    Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life.

    Job Functions and Competency Overview:
    Responsible for providing ATM technical support for branches and vendors. Position focus is on technical/functional phone support to our internal Key Employees, contractors and vendors.  This position is primary phone support for these applications. The ATM Support Desk hours of operations are 24/7.  

    Responsibilities/Competencies:
    • Resolve incoming client calls based on departmental goals - minimum 88%.
    • Maintain an average handle time of 8 minutes
    • Perform initial problem determination by asking client troubleshooting questions in a systematic manner.
    • Focus on the delivery of excellent service. 
    • Consistently utilize troubleshooting skills and tools for maximum efficiency and effectiveness.
    • Assess initial impact in incident record; set record priority level as well as escalates in a timely manner.
    • Capture large scale customer group impact problem escalation opportunities’ in a timely manner.
    • Promptly notify Critical Incident Center of urgency issues after collecting required information for escalation.
    • Detect patterns of callbacks affecting client or environment, assess impact and take action.
    • Take ownership and responsibility of client technical/functional problems.
    • Lead by example; independently makes decisions on course of action to get the client back in to production in a timely manner.
    • Be a positive, professional resource for clients and support partners’.
    • Utilize resources - knowledge, news alerts, senior associates and managers.
    • Manage challenging calls, maintain control.
    • Take opportunities’ to keep clients well informed during the call.
    • Multitask when handling departmental group chats.
    • Maintain the Service Manager knowledgebase with current ATM knowledge
    • Gather data necessary for application specific reports
    • Typical work hours are 9:00-5:30 EST (Monday - Friday) and additional hours as needed. All team members are assigned one half day on Saturday on a rotating basis (approx. every 6-8 weeks)
    Preferred Qualifications:
    • Basic knowledge of ATM Operations strongly preferred
    • 1- 3 years of relevant work experience
    • IT Associates,  Bachelor’s degree or IT Certification preferred 
    • 1 to 3 years’ experience with ATM Support preferred
    • Effective telephone skills
    • Effective communication skills
    • Ability to make sound decisions based on logical reasoning
    • Commitment to team concept
    • Effective problem determination skills
    • Effective listening skills
    • Ability to work in a fast-paced & high-volume environment
    • Basic working knowledge of Service Manager preferred
  • 1 Month Ago

C
Facility Operations Assistant 2
  • Corrections and Community Supervision, Department...
  • Menands, NY FULL_TIME
  • Eligible for reassignment or meet the following qualifications: Candidates must have one year as a Facility Operations Assistant 1 or Motor Vehicle Operator; OR Two years of full-time, verifiable expe...
  • 7 Days Ago

E
Facility Operations Assistant 1
  • Environmental Conservation, Department of
  • Delmar, NY FULL_TIME
  • There are no education or experience qualifications for this class. Applicants must be physically able to perform the tasks of the position and be able to understand and carry out written or oral inst...
  • 8 Days Ago

E
Facility Operations Assistant 1
  • Environmental Conservation, Department of
  • Albany, NY FULL_TIME
  • There are no educational or experience qualifications for this position. Must be physically able to perform the duties assigned. Possession of a valid New York State driver's license is required. Back...
  • 22 Days Ago

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Facility Operations Assistant 1 (Seasonal)
  • Environmental Conservation, Department of
  • Rensselaer, NY FULL_TIME
  • There are no education or experience qualifications for this class. Applicants must be physically able to perform the tasks of the position and be able to understand and carry out written or oral inst...
  • Just Posted

T
Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Albany, NY FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 5 Days Ago

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0 Banking Operations Department Manager jobs found in Albany, NY area

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Senior Director Finance
  • Pinnacle Search Partners
  • Lee, MA
  • The Senior Director of Finance of this high-growth division is responsible for up-leveling the accounting & finance func...
  • 3/19/2024 12:00:00 AM

S
Senior Accountant/ Accountant Trainee 1/2 (NY HELPS) - 79552
  • StateJobsNY
  • Albany, NY
  • No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive...
  • 3/19/2024 12:00:00 AM

D
Dialysis Nurse Manager- $20,000 Sign On Bonus Available
  • Dialysis Clinic, Inc.
  • Albany, NY
  • Overview A $20,000 Sign On Bonus Is Available. Dialysis Clinic, Inc. is recruiting top talent interested in supporting o...
  • 3/19/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Albany, NY
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/17/2024 12:00:00 AM

A
Blood Bank Supervisor 
  • Albany Medical Center
  • Albany, NY
  • Department/Unit: Blood Bank Work Shift: Day (United States of America) Salary Range: Min. $38.53/hr - Max $63.58/hr The ...
  • 3/16/2024 12:00:00 AM

G
CWM - Goldman Sachs Ayco Personal Financial Management - Marketing Operations, Associate Albany, NY
  • Goldman Sachs
  • Albany, NY
  • MORE ABOUT THIS JOB: Consumer and Wealth Management (CWM) Across Consumer and Wealth Management (CWM), Goldman Sachs hel...
  • 3/15/2024 12:00:00 AM

D
Accountant
  • DASNY (Dormitory Authority
  • Albany, NY
  • Position Title:Accountant Grade/Classification:2 - (D1) Para & Entry Level Professional I Salary Range:$47,167- $62,839 ...
  • 3/15/2024 12:00:00 AM

C
Store Manager
  • Cumberland Farms
  • Glenmont, NY
  • Description: Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you s...
  • 3/15/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Department Manager jobs
$66,677 to $100,552
Albany, New York area prices
were up 1.5% from a year ago

Banking Operations Department Manager in Riverside, CA
Keeping in mind the detailed and highly involved responsibilities of the banking operations department manager, the position is extremely specialized – requiring very technical skills.
December 29, 2019
Banking Operations Department Manager in Greenville, SC
In the very large banks the executive staff is itself organized into groups, and there may be a vice-president and one or two assistant cashiers in charge of each important department.
January 30, 2020
Banking Operations Department Manager in Richmond, VA
Whenever it becomes necessary, on account of volume of business, to divide the work in a bank into divisions, each employing a group of clerks, such divisions are organized into departments each having a department head, who is usually a teller, a head bookkeeper, or perhaps a junior officer.
February 24, 2020