Banking Operations Department Manager jobs in Pensacola, FL

**Close Date: May 5, 2024**

The Transit Operations Manager oversees and manages the Operations Division of the Mass Transit Department. Reporting to the Deputy Director, the incumbent directs the operation, modification, and expansion of transit services and liaison activities between other County departments and various outside agencies.

EXAMPLES OF DUTIES

Under general direction, plans, organizes, and manages the activities of the Transit Operations Division; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Mass Transit Director

Exercises supervision over subordinate staff; selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures

Plans, coordinates, administers, and evaluates projects, processes, procedures, systems, and standards; develops and coordinates work plans; ensures daily service is met

Participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures

Analyzes and plans transit operations; recommends improvements, modifications, or elimination of schedules and routes

Markets and promotes the use and expansion of the transit system through meetings with community groups and the general public and by attending public hearings and informational meetings

Responds to inquiries, complaints, and correspondence from riders and the public; prepares special reports and studies and conducts investigations related to transit operations

Assists with transit safety and training programs and the maintenance and compilation of related records; processes compensation claims; coordinates the driver physical exam program

Develops, prepares, and administers the Division budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and implements adjustments

Provides responsible staff assistance to the Mass Transit Deputy Director; prepares a variety of reports on division activities

Serves as the liaison for the Transit Operations Division with other divisions, departments, the general public, and outside agencies; negotiates and resolves sensitive and controversial issues

Performs related duties as required

TYPICAL QUALIFICATIONS:

Minimum Qualifications Requirements:

Training and Experience:

Bachelor's degree in transportation, business or public administration, or a closely related field and five years of progressively responsible management experience in a public or private transit system operations; additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years, or; a combination of education and experience equivalent to these requirements

LIcenses and Certifications

Valid commercial's driver license class "C" may be required at time of hire

Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

operational characteristics, services, and activities of a transit operations program

administration and operation of public passenger transportation systems and related safety procedures, rules, ordinances, regulations, and traffic laws

transit planning, schedule writing, promotional methods, and associated tasks

transit principles, practices, policies, and procedures

office procedures, methods, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases

principles and practices of program development and administration

principles of business letter writing and report preparation

principles and practices of budget preparation and administration principles of supervision, training, and performance

pertinent federal, state, and local laws, codes, and regulations including state and federal requirements for mass transit systems.

operate modern office equipment including computer equipment

operate a motor vehicle safely

oversee and participate in the management of a comprehensive transit operations program.

plan, implement, and maintain a comprehensive safety, training and development program

oversee, direct, and coordinate the work of lower-level staff

select, train, and evaluate staff

oversee and participate in the development and administration of division goals, objectives, and procedures

handle labor relations problems and participate in labor negotiations.

prepare clear and concise reports, records, and other written materials

prepare and administer program budgets

analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals

understand the organization and operation of the Escambia County Area Transit and of outside agencies as necessary to assume assigned responsibilities

understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations

effectively represent the Mass Transit Department to outside individuals and agencies to accomplish the goals and objectives of the unit

operate and use modern office equipment, including computers and supporting word processing and spreadsheet applications

communicate clearly and concisely, both orally and in writing

establish and maintain effective working relationships with those contacted in the course of work

SUPPLEMENTAL INFORMATION

County-wide Employee Responsibilities:
All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.

All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Emergency Management Responsibilities:
During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and is expected to perform emergency service duties, as assigned.

Physical Requirements:

Positions in this class typically require: reaching, standing, walking, grasping, talking, hearing, seeing, finger and hand dexterity, and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light.