Banking Operations Director jobs in Albany, NY

Banking Operations Director directs all duties and functions of departments for a financial institution. Plans and accomplishes business objectives. Being a Banking Operations Director establishes standards for work-related policies and procedures. Requires a bachelor's degree in area of specialty. Additionally, Banking Operations Director typically reports to top management. The Banking Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Banking Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Banking Operations Director jobs

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ATM Banking Operations Support Specialist
  • KeyBank
  • Albany, NY FULL_TIME
  • Standard work schedule: Monday - Friday 9:00-5:30 EST. All team members are assigned one half day on Saturday on a rotating basis (approx. every 6-8 weeks)

    Team Culture
    Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life.

    Job Functions and Competency Overview:
    Responsible for providing ATM technical support for branches and vendors. Position focus is on technical/functional phone support to our internal Key Employees, contractors and vendors.  This position is primary phone support for these applications. The ATM Support Desk hours of operations are 24/7.  

    Responsibilities/Competencies:
    • Resolve incoming client calls based on departmental goals - minimum 88%.
    • Maintain an average handle time of 8 minutes
    • Perform initial problem determination by asking client troubleshooting questions in a systematic manner.
    • Focus on the delivery of excellent service. 
    • Consistently utilize troubleshooting skills and tools for maximum efficiency and effectiveness.
    • Assess initial impact in incident record; set record priority level as well as escalates in a timely manner.
    • Capture large scale customer group impact problem escalation opportunities’ in a timely manner.
    • Promptly notify Critical Incident Center of urgency issues after collecting required information for escalation.
    • Detect patterns of callbacks affecting client or environment, assess impact and take action.
    • Take ownership and responsibility of client technical/functional problems.
    • Lead by example; independently makes decisions on course of action to get the client back in to production in a timely manner.
    • Be a positive, professional resource for clients and support partners’.
    • Utilize resources - knowledge, news alerts, senior associates and managers.
    • Manage challenging calls, maintain control.
    • Take opportunities’ to keep clients well informed during the call.
    • Multitask when handling departmental group chats.
    • Maintain the Service Manager knowledgebase with current ATM knowledge
    • Gather data necessary for application specific reports
    • Typical work hours are 9:00-5:30 EST (Monday - Friday) and additional hours as needed. All team members are assigned one half day on Saturday on a rotating basis (approx. every 6-8 weeks)
    Preferred Qualifications:
    • Basic knowledge of ATM Operations strongly preferred
    • 1- 3 years of relevant work experience
    • IT Associates,  Bachelor’s degree or IT Certification preferred 
    • 1 to 3 years’ experience with ATM Support preferred
    • Effective telephone skills
    • Effective communication skills
    • Ability to make sound decisions based on logical reasoning
    • Commitment to team concept
    • Effective problem determination skills
    • Effective listening skills
    • Ability to work in a fast-paced & high-volume environment
    • Basic working knowledge of Service Manager preferred
  • 17 Days Ago
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A
Director of Operations
  • ALBANY PARKING AUTHORITY
  • Albany, NY FULL_TIME
  • Albany Parking Authority 25 Orange Street, Albany, NY 12207 I P.O. Box 799, Albany, NY 12201-0799 www.ParkAlbany.com I Phone: 518-434-8886 I Fax: 518-434-0509 PLEASE POST CONSPICUOUSLY Friday, Decembe...
  • 24 Days Ago
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Director of Fleet Maintenance Operations
  • National Grid
  • Albany, NY FULL_TIME
  • Director of Fleet Maintenance Operations Location: Albany, NY, US, 12204 Hicksville, NY, US, 11801 Melville, NY, US, 11747 Brooklyn, NY, US, 11217 Buffalo, NY, US, 14214 Syracuse, NY, US, 13202 Divisi...
  • 13 Days Ago
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1
Director, Hospital Coding Operations
  • 100 Albany Med Health System
  • Albany, NY FULL_TIME
  • Department/Unit: Health Information Services Work Shift: Day (United States of America) Salary Range: 100,528.00 - 165,872.00 The Director of Albany Med Health System, Hospital Coding Operations is re...
  • Just Posted
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S
Director of Fiscal Operations
  • Shaker Place Rehabilitation & Nursing Center
  • Albany, NY FULL_TIME
  • Director of Fiscal Operations Full Time | Day Shift | 8-4 pm NYS Pension & Retirement Plan | Tuition Reimbursement | On-Site Day Care - Opening Soon! ** Pay rate between $47.57-51.73/hour** Shaker Pla...
  • 1 Day Ago
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Director of Finance and Operations
  • Good Insight
  • Albany, NY FULL_TIME
  • Director of Finance and Operations Schuyler Center for Analysis and Advocacy Status: Full-time, exempt employee Salary: $110,000-$130,000 Reports to: President & CEO Location: Albany, NY Deadline: Bes...
  • 5 Days Ago
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0 Banking Operations Director jobs found in Albany, NY area

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Facilities Operations Director
  • GE Vernova
  • Schenectady, NY
  • Job Description Summary GE Vernova's Advanced Research business is the central innovation engine for GE's portfolio of e...
  • 4/20/2024 12:00:00 AM
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A
CDL Driver Operator Class A or B
  • ACV Enviro Corp.
  • Albany, NY
  • **CDL Driver Operator Class A or B** > Albany, NY | Operations | Posted: Mar 29, 2021 **Summary** The primary purpose of...
  • 4/20/2024 12:00:00 AM
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H
Maintenance
  • HMSHOST
  • Albany, NY
  • With a career at HMSHost, you really benefit! We offer: Health, dental and vision insurance Generous paid time off (vaca...
  • 4/20/2024 12:00:00 AM
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A
Key Retailer Senior Manager
  • Ankorstore
  • Albany, NY
  • **Key Retailer Senior Manager** at Ankorstore Barcelona At Ankorstore, we believe that local independent retailers have ...
  • 4/19/2024 12:00:00 AM
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B
CT Technologist Specialist I
  • Berkshire Health Systems
  • Pittsfield, MA
  • DEFINITION/PRIMARY FUNCTION Perform a wide variety of technical procedures, requiring independent judgment and ingenuity...
  • 4/19/2024 12:00:00 AM
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R
Practice Manager - Veterinary Urgent Care
  • Rarebreed Veterinary Partners
  • Albany, NY
  • Working in an urgent care environment is as exhilarating as running a million miles an hour with sand between your paws....
  • 4/19/2024 12:00:00 AM
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D
Dialysis Nurse Manager- $20,000 Sign On Bonus Available
  • Dialysis Clinic, Inc.
  • Albany, NY
  • Overview A $20,000 Sign On Bonus Is Available. Dialysis Clinic, Inc. is recruiting top talent interested in supporting o...
  • 4/18/2024 12:00:00 AM
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F
Administrative Assistant
  • Fenimore Asset Management
  • Cobleskill, NY
  • Title: Administrative Assistant Reports to: Director of Operations Overview: This position is an opportunity to join a n...
  • 4/18/2024 12:00:00 AM
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About Albany, New York

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Director jobs
$127,908 to $178,385
Albany, New York area prices
were up 1.5% from a year ago
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What does a Banking Operations Director do?

Banking Operations Director in Las Vegas, NV
Operations supervisors typically oversee the teller department.
December 06, 2019
Banking Operations Director in Tampa, FL
Unlike the people in the front office, people working in operations do not liaise with clients to generate revenues and profits for the bank.
February 21, 2020
Banking Operations Director in Dallas, TX
Many banks offer management training programs for qualified candidates, but banking operations managers usually must meet additional education requirements as well.
January 12, 2020
Responsible for gateway operations in JFK pertaining to the pick-up and delivery operation of documents for financial institutions in NYC, NJ and Philadelphia.
January 21, 2020