Banking Operations Director jobs in Tacoma, WA

Husky Terminal is an international container terminal serving clients who move their goods in and out of the Pacific Northwest region. As an key global gateway, we take pride in providing best in class customer service to our ocean carrier, shipper, and trucking partners.

At Husky Terminal, the Director of Operations will provide the leadership and direction for the marine, yard, gate and rail staff. This senior leadership role is responsible for the development and achievement of operational goals while ensuring a high level of customer service, efficiency, productivity and safety.

Quick Facts

Compensation: $146,000 to $196,000 annually, depending on experience

Working hours: Full-time, Salary, Onsite in Tacoma, with occasional travel

Reports to: Vice President of Operations

Industry: Marine Terminal

Job Functions: Operations

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Acts as the backup for the VP of Operations for the Operations Department
• Lead and manage Operational functions (marine, yard, gate and rail)
• Provides direction for the operations department, ensuring that productivity, safety regulations, customer satisfaction, compliance and efficiency standards are met
• Determine how changing business needs will affect the operations; and develops short and long-term business plans to achieve company operational goals and objectives
• Identifies operational goals, KPI's and objectives for operations
• Effectively monitor and report on operational KPIs ensuring company performance expectations and customer needs are met.
• Interpret terminal performance analytics identifying trends; while continuously making improvements that will positively impact operations performance
• Manages the operations budget, identifies areas of cost reduction, when feasible
• Communicates areas of accountability and performance expectations for operation's management staff to meet current and future business needs
• Ensures appropriate workforce levels are available to provide efficient operation
• Manages the interviewing and selection process for Operations management staff
• Develops, communicates, maintains, and improves operating and administrative procedures for consistent application
• Works closely with M&R to ensure the appropriate equipment allocation meets operational demands minimizing equipment downtime;
• Partners with Safety Director to actively champion and manage the company's safety program ensuring that all labor and staff comply with accident prevention/safety and workers compensation programs and procedures
• Works closely in the implementation in complex business-critical systems that impact operations TOS Systems like NAVIS, etc.
• Works closely with HR and Labor Relations regarding employment and labor law, company policy and procedures, and consistent application
• Act as the backup for Sr. Manager of Labor Relations to resolves labor grievances or disputes at the terminal level.
• Maintains positive relations with labor and union officials and that the Collective Bargaining Agreements associated to your workforce are understood and followed
• Actively participates in industry and other professional networks to ensure awareness of industry standards, trends, and best practices in order to strengthen organizational and technical knowledge.

Position Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree in Marine Administration, Transportation, Operations Management, Engineering, or equivalent experience working in management

Related experience:

• 8 years of stevedore/terminal operations management experience
• 8 years in a leadership role with demonstrated responsibility managing operations staff, union contracts and union labor

Required competencies:

• Excellent communication and negotiation skills with proven ability to influence people at all levels of the organization
• Effectively communicates with union workforce and industry officials, customers and vendors in a fast-paced environment
• Formulating and implementing strategies, policies, and procedures
• Strong commitment to teamwork and a team-oriented environment, with a willingness to share knowledge and expedite the accomplishment of assigned tasks.
• Strong analytical and organizational skills.
• Experienced in running an agile team
• The ability to delegate, coach, and train a large operations team

Technical Skills:

To perform this job successfully, an individual should have knowledge of

• Demonstrate understanding of cargo stowage and stability
• Experience with financially managing a department budget and the impact of operations cost on the company
• Experience with computerized operational systems.
• The ability to analyze collective bargaining agreements and interpretation of intent, spirit, and terms of contract to apply on the job safety standards.

Required Credentials:

• Obtain and Maintain TWIC (Transportation Workers Identification Card) issued by the Department of Homeland Security
• Valid US Driver's License

Benefits:

One of Husky's core values is People First. Husky Terminal cares about its employees and lives this value by offering competitive pay and a benefits package that supports you and your family. The company strives to keep benefits comprehensive and affordable.

Our benefits include:

• Potential annual discretionary bonus up to 20% of base salary for this role. Annual bonuses are subject to personal and company performance.
• Employer paid Medical, Dental, Vision, and Prescription insurance or employee can purchase buy-up plans
• Company Paid Basic Life and AD&D Insurance at two times base salary, with the option to purchase supplemental insurance
• No cost short-term and long-term disability
• Annual time off and sick time
• 10 Paid holidays
• 5 Floating days, prorated in first year depending on hire date
• Employee Assistance Program
• 401K with matching contributions up to 6% of the employee's eligible earnings
• 4% vested immediately, and full vesting is attained after three years of service
• Free onsite parking
  
  

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 30 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders on a vessel, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee is regularly exposed to wet/humid environment
• Work near moving mechanical parts, fumes, airborne particles, toxic or caustic chemicals, outdoor conditions, risk of electrical shock, and vibration.
• Climb up and down a ladder on a vessel occasionally
• Work in an environment that may be hazardous to persons unable to see and hear fast moving equipment
• Lift, push, and or pull up to 40lbs
• The noise level in the work environment can be loud

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 40 pounds. The employee is regularly required to sit for long periods of time; working on a computer; use hands to finger, handle, or feel; bend and reach with hands and arms, and talk or hear.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to an office environment. The noise level in the work environment is quiet.

NOTE: This position description generally describes the principal functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned.

Husky Terminal is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.