Bankruptcy Specialist is responsible for the documentation and filing of loan bankruptcy materials with the appropriate attorneys. Ensures full compliance with loan bankruptcy regulations. Being a Bankruptcy Specialist monitors accounts throughout the loan bankruptcy process and contacts appropriate party when necessary. Verifies the bankruptcy is secured and acquires a copy of the proposed Chapter 13 Plan on all secured accounts. Additionally, Bankruptcy Specialist captures Chapter 7 reaffirmation agreements to management for approval. Distributes account balances and interest rates to the secured and unsecured balances. Stays current with changing state specific bankruptcy laws. Typically requires a bachelor's degree or its equivalent. Typically reports to a supervisor. The Bankruptcy Specialist works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Bankruptcy Specialist typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
DESK SIDE SERVICES / WINDOWS PC (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.
To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.
Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
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