Banquet Captain - Casino jobs in Altoona, PA

Graduate Hotels® is seeking a Banquet Captain to join Graduate - State College and its brilliant team of hospitality enthusiasts. 

Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.   

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.   

Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership. 

JOB DUTIES AND RESPONSIBILITIES  

• Provides exceptional Guest Service 
• Provides ongoing direction, supervision and monitoring to Banquet Team 
• Directs and assigns Banquets team as needed to ensure all aspects of service meet operational standards 
• Responsible for the layout and logistics of events 
• Understanding of all event BEOs 

• Assists with monitoring and maintaining department inventories as needed 
• Assists with preparing and managing staff schedules; monitors and makes appropriate adjustments to staffing levels as needed 
• Ensures compliance with all Graduate Hotels policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations 
• Reinforces a guest service mentality. 
• Additional duties as assigned. 

EDUCATION AND EXPERIENCE 

• High School Diploma/GED 
• Minimum of 2 years as a Banquet Captain, Lead Server or Hospitality Leadership 

KNOWLEDGE, SKILLS AND ABILITIES 

• Outgoing personality 
• Knowledge of alcohol serving practices and standards 
• Knowledge of federal and state labor laws as well as local health and sanitation guidelines and regulations. 
• Ability to work flexible hours and shifts  

• Ability to communicate effectively verbally  
• Team player  
• Ability to exceed expectations of guests and team members 
• Problem solving, decision-making and conflict resolution skills. 

About Graduate Hotels® 

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country.  Each hotel pays homage to the heritage of its unique town through cultural nods to the local community.  Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com. 

*Graduate Hotels is an Equal Opportunity Employer.