Banquet Captain - Casino jobs in Biloxi, MS

Position Description:

Responsible for managing banquet service for an assigned station to ensure exceptional banquet service.

Job Functions

• Review guest count and menu by referring to Banquet Event Order (BEO).
• Set tables according to BEO.
• Serve meals and drinks to guests.
• Ensure that all servers and buspersons are performing their duties as assigned.
• Maintain the professional appearance of banquet area (various buffets and food stations).
• Answer questions and relays special requests/complaints to supervisor as appropriate.
• Present, open and pour wine.
• Assist supervisors and managers as needed with tasks associated with event.
• Attend staff meetings and training sessions to increase performance and knowledge.

Position Requirements:

• Must be at least 21 years of age.
• Prior experience in the same or similar position preferred.
• Must have excellent customer service and communication skills.
• Must be able to communicate in English.
• Must be able to stand and walk for duration of shift.
• Must be able to lift, carry, push, and pull frequently during shift.
• Maintain a professional appearance at all times.
• Must be able to obtain/maintain any necessary licenses and/or certifications.