· Consult with the Banquet Manager on serving arrangements, additional staffing needs, and equipment requirements for events.
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· Supervise Banquet staff in setting up, serving, and breaking down all events, ensuring efficient and professional execution.
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· Maintain open and clear communication with guests and meeting planners to ensure their needs and any changes are promptly addressed.
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· Maintain constant communication with the Banquet Chef, ensuring effective coordination between food production and food service. Provide exact guest counts after seating and advise on last-minute timing adjustments.
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· Check-in servers, assign stations and communicate pre-assigned function side work duties.
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· Inspect table place settings, including table linen, china, glassware, silverware, and condiments, to ensure correct placement and cleanliness.
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· Take responsibility for the proper arrangement of buffet tables and other food service stations used for catering functions.
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· Check servers out at the end of events, ensuring cleanliness of function rooms, aisles, and storage areas, as well as proper cleaning and storage of equipment.
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· Conduct server training as needed to maintain a well-trained and efficient Banquet staff.
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· Directly supervise up to 30 associates in Banquets, including training, planning, assigning work, and providing direction and support.
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· Extend and total the check accurately, double-check for accuracy, and obtain the host's signature.
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· Train and develop backup personnel for the position of Banquet Captain.
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· Report gratuities received within company guidelines and in compliance with federal regulations.
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· Observe and comply with all requirements, training, and restrictions set forth by the ABC board to ensure adherence to alcohol service regulations.
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