Banquet Captain - Casino jobs in Charlotte, NC

Profile: 

Telecommute: No 

Bonus Eligible: No 

Direct Reports: No 

Reports To: Banquet Manager or All Purpose Manager 

Equipment: Uniform 

Primary Purpose: 

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by  

planning and implementing the serving details for the event.

Work Performed: 

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: 

• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;  

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;  

• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;  

• Ensures the servers are ready to serve the meal when its prepared;  

• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;  

• Maintain communication with the guest contact person for guest needs;  

• Set-up, operate and dismantle audio-visual equipment;  

• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;  

• Able to perform job of Banquet Associate and Banquet Bartender;  

• Able to understand departmental forecasting to ensure appropriate staffing levels;  

• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;  

• Ensures service standards are being followed and takes corrective action when they are not;  

• Guide, direct, and motivate banquet staff;  

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

• Any and all other work as required to complete the primary purpose of the position.