Banquet Captain - Casino jobs in Fort Worth, TX

Banquet Captain/Houseman Job Description

We are seeking a meticulous banquet captain to supervise the operation of all banquet events for our company. As the banquet captain, you will be responsible for managing the staff, ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our members.

To be a successful banquet captain, you should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a top-notch banquet captain should be professional, provide great customer service, remain calm in highly stressful situations, and demonstrate excellent time management and organizational skills.

Banquet Captain Responsibilities:

• Welcoming guests upon their arrival and making sure staff are ready to execute.
• Assisting managers and organizers with planning the layout and logistics of events.
• Always maintain a professional appearance while on property.
• Setting up the day prior to Event, move tables and chairs as needed. Taking care of Breakdown.
• Managing staff shifts and timetables during events.
• Developing and providing staff with the necessary training, including customer service, and serving etiquette.
• Closing Events with team.
• Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
• Monitoring the inventory of supplies, equipment, and furniture.
• Tending to members requests, questions, and complaints.
• Ensuring that the venue and facilities remain neat and clean.
• Ensuring that all applicable safety regulations are communicated and adhered to.
• May require working inside and/or outside of building with exposure to extreme heat or adverse weather conditions.
• Constant standing and walking.
• The job will include moving tables, furniture, etc. for events.

Banquet Captain Requirements:

• High school diploma or GED.
• Degree in hospitality or similar preferred but not required.
• A minimum of 2 years’ experience as a banquet captain or similar.
• Excellent leadership abilities and the ability to manage many staff members.
• Bilingual is a bonus. Spanish & English.
• Minimal experience with AV, HDMI connections, speakers, etc.
• Great time management and multitasking abilities.
• Excellent written and verbal communication abilities.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
• Must be able to lift and push at least 50lbs.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.

· CERTIFICATES, LICENSES, REGISTRATIONS:

· Food handling

· TABC

· CPR

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 10 – 20 per week

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Westlake, TX 76262: Relocate before starting work (Required)

Work Location: In person