Banquet Captain - Casino oversees banquet servers. Serves food and beverages to banquet guests. Being a Banquet Captain - Casino may take food and beverage orders when there are not enough servers present. Ensures guest satisfaction. Additionally, Banquet Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Banquet Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Banquet Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The Banquet Captain is a key hourly tipped position that oversees banquet service operations and ensures all service details are executed. Depending on the size of the banquet event, the Captain may serve an entire event by themselves or lead a team of multiple employees. Banquet Captain hours are part time by nature and dictated by scheduled events. The ideal Banquet Captain works in the Restaurant or Tavern outside of scheduled banquet events to fulfill combined full time hours.
The Banquet Captain reports directly to the Groups & Events Manager for events and the Restaurant Manager for Restaurant and Tavern shifts. The Captain is responsible for staying up to date on event information by attending event meetings and monitoring banquet event order changes. The Banquet Captain is responsible for training new event service staff. This position also works closely with all departments to help fulfill banquet needs including set up and emergency needs.
The role is very self-directed and is ideal for a talented individual who enjoys direct outreach, guest contact and varied responsibilities, and who possesses strong communication and organizational skills. The position is right for someone who's excited to promote a unique mountain resort like ours to a targeted set of users who value the warm, down-home, yet professional experience of the lodge, as well as its combination of timeless feel with modern comforts and its special mix of recreation, relaxation and indulgence.
Essential Functions/Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Our ideal Banquet Captain is creative, experienced, mature, self motivated and excited to help support a great staff environment in a professional yet down-home way and embraces working in a rustic environment in a relationship-oriented business.
Key Personality Traits
Competencies/Required Skills and Abilities
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RESPONSIBILITIES
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Details
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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