Banquet Captain - Casino jobs in New Britain, CT

POSITION SUMMARY :

Here at Nemacolin, our associates know to Expect the Unexpected You have come across the career opportunity where entertainment & excitement are the job description.

This position must be committed to making every experience memorable all while having fun & relishing the incredible atmosphere of the resort.

As a kitchen caption you will be responsible for developing an environment that creates excitement for internal & external guests.

In this position, the kitchen captain will assist in expediting service & ensuring a smooth flowing bridge between the kitchen & dining room reporting directly to the chef & restaurant manager.

This position will also lead the education of all food & menu product from the kitchen to the servers & all other FOH representatives.

ESSENTIAL FUNCTIONS :

The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Responsible for actively building & retaining guest relations & acts as a mentor to other associates to provide superior guest service.
• Strong preparation skills including but not limited to setting up workspace for shift, following health regulations & best practices, stocking items necessary for service, set up expo station, prepare base plates & assist with final plate checks (wipes) prior to guest delivery.
• Responsible for securing & protecting assets of the company.
• Knowledge of allergies, dietary restrictions & to work with the chef on food descriptions & menu terms to become the FOH food expert through communication with the kitchen & information provided by the chef.
• Act as the lead SA in terms of closing side-work checks.
• Maintain an organized, clean work environment.
• Assist with clear communication between expo, chef & front of house service teams throughout service.
• Obtains & maintains RAMP certification through the state of PA, following state regulations regarding responsible alcohol service.
• Assists with EOM inventory, alongside leadership.
• Other jobs otherwise not listed.
• Creating a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

• Friendly and outgoing personality.
• Excellent communication skills.
• Ability to stand for an extended period of time.
• Must be able to lift up to 25lbs.
• Must be able to speak the English language fluently.
• Must be able to handle high-pressure situations.
• Previous fine dining experience preferred.
• Must be able to work a variety of shifts including holidays, weekends, evenings, etc.
• Strong organizational skills & ability to prioritize tasks.
• Ability to interface professionally with business contacts and customers.
• Strong understanding of hospitality industry helpful.

These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and / or members of management.

It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury.

With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level.

The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish.

We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members.

Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS :

What is in it for you? As a Nemacolin associate, you won’t just have a bright future you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

• Attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental, and vision insurance. Long-term and short-term disability insurance
• Employee and educational assistance program
• Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in associate break areas

Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center.

As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs :

Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry.

Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.

Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

Keywords : Kitchen Captain, Restaurant, Fine Dining, Food and Beverage, Uniontown, Pennsylvania, Morgantown, West Virginia)

Last updated : 2024-03-24