Banquet Captain - Casino jobs in Rio Rancho, NM

Description

Position Purpose: The Banquet Captain is responsible for supporting the Kitchen Leadership in making sure that banquet operations run smoothly by supporting a culture of service within the team for the front line interfacing with guests. The Banquet Captain is an essential support to the Front of House team in creating unforgettable dining experiences for guests.

Supervisory Responsibilities: Server, Bartender, Busser, Food Runner for Banquet Services when on shift

Essential Duties and Functions/Responsibilities/Tasks:

• Maintain high level of positive and professional approach with employees, coworkers, and guests.
• Maintain a proper flow of service and FOH staffing levels during shift.
• Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
• Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.

Full job description and job expectations will be provided during your interview.

HC5

Requirements

• Excellent verbal communication and ability to multitask.
• High school diploma or equivalent experience/training. A post-high school degree, Hospitality preferred; or equivalent combination of education and experience.
• 2 years of food & beverage supervision/lead or equivalent combination of education and experience; luxury branded hospitality experience preferred.
• Valid New Mexico Food Handler Certification, and Alcohol Server Certification.
• Ability to work on your feet for eight hours or more.
• Knowledge of Restaurant Point of Sale systems.
• Must be able to lift/push/reach for/carry 30 pounds frequently.