Banquet Captain - Casino jobs in Santa Maria, CA

Springhill Suites Paso Robles Hotel by Marriott® is looking for Banquet Captain to joint the Team. The Banquet Captain will directly supervise catered events and will be involved in all aspects of the events that include planning, set-up, execution and tear down. The Banquet Captain will also work closely with the host throughout the event to ensure the highest guest satisfaction possible.

• Occasional restaurant support as needed (Bar Supervisor).
• Promotes and maintains a friendly, cheerful, and courteous demeanor at all times while providing the highest level of customer service to all guests.
• Determines when a guest should not be served additional alcoholic beverages in accordance with policies.
• Adhere to food safety requirements.
• Uses a cash register or point of sale system as needed.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or security of all unusual events, circumstances, missing items or alleged thefts.
• Performs other job-related duties as assigned.
• Attends all staff meetings as required by management.
• Implements and maintains policies and procedures.
• Maintains close communication and works cooperatively with Director of Food & Beverage, the rest of the administrative team, and co-workers to ensure consistency of services and the highest quality of operation.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.

Pay Range: $18 to $20/hr. depending on experience

Experience

• Knowledge/Education/Experience: • High School equivalency required; college coursework preferred • Minimum of two years supervisory experience required in a Food and Beverage establishment • Possess a basic knowledge of food and beverage preparation, service standards, guest relations etiquette • Prior experience as a food server and bartender in a fine dining restaurant preferred • Prior experience in banquets operations required