Banquet Captain - Casino jobs in Spokane, WA

Description

1,000 hiring bonus (restrictions apply), full time employees receive full coverage medical, dental and vision benefits at no additional cost, discounted childcare available, free rides on the CDA bus routes to Spokane, Post Falls and Coeur d'Alene available, free meal each shift, discounted food and gas at all venues, and many more!

SUMMARY:

The Banquet Captain supervises the setup, service, teardown, and cleanup of assigned catered events and banquets.

RESPONSIBILITIES:

• Oversee and direct the setup of assigned catered events or banquets.
• Oversee catered functions, in-house and off-site 
• Responsible for making sure the function space is visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas. 
• Responsible for the proper usage and good working order of all equipment, furniture, and fixtures, and fixtures in the Banquet and Catering Sections in the shift assigned. 
• Provide unique and creative ideas to enhance meetings & group experience. 
• Supervise Events Team from start to finish of each event 
• Resolve staff concerns and customer concerns quickly and efficiently. 
• Coordinate with the Kitchen and other departments 
• Assist & support the Catered Events and Conference Supervisor to provide excellent guest service
• Responsible for ensuring sufficient supplies & doing the monthly inventory 
• Ensure event or banquet guests are receiving excellent customer service from staff.
• Oversee and direct teardown and cleanup after conclusion of event or banquet.
• Verify scheduled staff is in attendance at event or banquet.
• Assign duties to staff and verify completion of these duties.
• Drive catering truck to banquets and events as necessary.
• Ensure staff adherence to organization and department policies and procedures.
• Inventory event and banquet items and inform supervisor of future needs.
• Collaborate with Catered Events and Banquets Coordinators to ensure group needs are being met.
• Other projects and duties as assigned.

Qualifications

QUALIFICATIONS

Education/Experience:

• High school diploma or equivalent is required.
• Must have a valid driver’s license and provide evidence of a good driving record.
• Tips Card or Alcohol Serve Safe Certificate preferred; ability to obtain a Tips Card or Alcohol Serve Safe Certificate required.
• Food handler’s permit preferred; ability to obtain a food handler’s permit required.
• Must be 19 years of age or older.
• Two years previous food service or banquets experience required; previous supervisory experience in a related field preferred.
• Previous customer service experience required.
• Previous interviewing and hiring experience preferred.

Skills/Knowledge:

• Proficiency with Microsoft Word preferred.
• Strong cash handling skills required.
• Must work well in a team environment.
• Ability to manage conflict and influence outcomes required.
• Must be adept at multitasking.
• Excellent written and verbal communication skills required.
• Excellent presentation and organization skills required.
• Must be able to follow general and detailed instructions precisely. 
• Advanced problem solving skills required.
• Thorough understanding of the theory of progressive discipline preferred.
• Ability to guide and coach a team required. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to perform repetitious activities; push; pull; stand; walk; twist; reach above shoulder height; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds and sit. Specific vision abilities required by this job include ability to adjust focus.

This description has been designed to indicate the general nature and level of work performed by employees within this position.  The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The CCRH practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.