Banquet Captain - Casino jobs in Springfield, MO

**Job Overview:** We are seeking a skilled Banquet Captain to oversee our banquet events and ensure exceptional guest experiences. The ideal candidate will have a strong background in catering, hospitality management, and customer service. **Duties:** - Coordinate banquet setup, service, and breakdown - Supervise banquet staff and delegate tasks effectively - Ensure all food and beverages are served promptly and according to standards - Maintain inventory control for banquet supplies and equipment - Handle guest inquiries, requests, and complaints promptly and professionally - Collaborate with culinary team to ensure high-quality food production - Manage banquet event details, including seating arrangements and decorations **Skills:** - Proficiency in POS systems for order processing - Bartending skills for beverage service - Familiarity with Aloha POS or similar software - Strong culinary knowledge for menu understanding and customization - Exceptional customer service skills to enhance guest satisfaction - Ability to conduct interviews for hiring banquet staff If you possess a passion for delivering outstanding service in a fast-paced environment and have experience in catering and hospitality management, we invite you to apply for the Banquet Captain position.

Job Types: Full-time, Part-time

Pay: $13.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person