Banquet Captain - Casino jobs in Twin Falls, ID

The Sun Valley Resort hosts many venues over a 5 mile area with over 30 000 square feet of banquet/meeting space. We believe in honesty, integrity, and professionalism. We are dedicated to achieving 100% Guest Satisfaction.  Our banquet captains are primarily responsible for the supervision of the banquet staff and coordinates all food and beverage services within the banquet department. Train the banquet team and also oversees the enforcement of hotel standards on setting up the banquet spaces, up keeping, service, break away, event courses, cleaning, staff grooming and hygiene. This candidate should maintain and develop the highest level of guest relations. Manage all guest requests, complaints and queries and ensure that all aspects are communicated to the respective departments

Banquet Captain Duties and Responsibilities:

• Meet and greet guests in a friendly and warm manner.
• Coordinates with the event host on all aspects of the banquet function.
• Performs planning and organization functions for the banquets department such as compiling equipment lists, maintaining cleanliness of the banquet facilities, train, coach and empower front line employees.
• Checks banquet rooms, service, and kitchen areas for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.
• Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
• Ability to respond quickly and accurately to guest requests.
• Display good customer relation skills and take initiative to greet guests in a friendly manner.
• Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
• Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
• Adhering to all banquet standard process and also resort standard policies and procedures.
• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions.
• Supervises and trains staff in the service of food and beverages according to standards.
• Coordinates function details with banquet, conference planning, and kitchen staff.
• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
• Monitor banquet personnel in the performance of their duties.
• Assist in conducting pre-shift and pre-function meetings.
• Actively participates in set up of banquet rooms and service of food and beverage to guests.
• Communicates frequently with fellow supervisors and banquet management team as to the progress of the day’s work.
• Monitors the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies.
• Assists the Banquet Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.
• Guide, direct, and motivate banquet staff, Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Performs other duties as assigned.

Banquet Captain Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Valid driver’s license is required. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or general education degree (GED) is required.
• Hospitality degree is recommended but not required. 
• Experience in a hotel or resort Banquet Department as a Banquet Captain or Lead Banquet Server in larger operations is required.
• The employee must regularly lift and /or move up to 50 pounds.

Schedule Requirements:

The schedule will vary, but will include working long days, nights, weekends and holidays as necessary.

Seasonal Benefits: Seasonal benefits change with each season. Please see HR for a list of the most up to date benefits.

***Complimentary Seasonal Lift Pass***

• Mountain Biking (summer employment only)
• Hiking (summer employment only)
• Skiing (winter employment only)

Access to

• Ice Rinks
• Bowling Alley
• Driving Range
• Putting Green

Discounts

• Restaurants
• Retail Shops
• Spa/Salon
• Rental Equipment
• Trail Rides
• Gun Club
• Golf
• Tennis

For a full list of openings please visit:
https://www.sunvalley.com/jobs