Banquet Manager - Casino jobs in Rock Island, IL

About Bally's:

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.

Job Summary:

Responsible for providing excellent banquet dining service to all guests in an efficient, courteous and professional manner displaying a high standard of guest services.

Essential Functions:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Responsibilities include setting up banquet rooms, setting tables and decorating buffet lines.
• Performs necessary tasks to service guests, i.e.; taking and filling all food, drink orders, and assisting in maintaining guests dining area in a clean and neat manner.
• Use daily maintenance of all bar equipment.
• Responsible for pre-bussing tables and taking dirty dishes to the dish station.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• All other duties as assigned.

Qualifications:

• High School graduate or equivalent
• Excellent customer service skills
• Must be able to successfully complete TIPS trained and receive a Basset Card
• Excellent written and verbal communication skills
• Able to work varied shifts – i.e. days, nights, weekends and holidays

Physical Requirements:

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Ability to carry 6 or more dinners on a large tray.
• Read, write, speak, and understand English
• Operate in mentally and physically stressful situations

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.

What’s in it for you:

• Competitive wages with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Employee Stock Purchase Plan
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age***

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Education

• High School or better