Banquet Manager - Casino oversees the operations of the banquet facilities. Deals with clients and potential clients. Being a Banquet Manager - Casino discusses clients' needs and timing, and negotiates contracts. Coordinates with buffet chefs to identify options and needs. Additionally, Banquet Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Banquet Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Banquet Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
POSITION SUMMARY:
The Banquet Manager, under the direction of the General Manager, is responsible for the planning, directing and organizing events of both the Sault and St. Ignace locations. The position is responsible for coordinating all food and beverage requirements for banquet functions. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
CONTACTS:
Customers, clients, immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, Board of Directors, and outside vendors/service providers.
PHYSICAL REQUIREMENTS:
Position medium with lifting of up to 50 pounds maximum, with frequent lifting/carrying up to 25 pounds. Physical factors include constant standing, walking pushing/pulling, use of hearing, smell, near/midrange/far vision, depth perception and color/field of vision; frequent carrying/lifting, stooping, reaching and manual handling, typing and bending and occasional sitting, climbing, kneeling, and crawling. Working conditions include constant exposure to noise and air quality; frequent exposure to extreme hot/cold and dimly lit conditions and occasional exposure to weather, wet/humidity and vibration. Potential hazards include constant exposure to moving mechanic parts, electric shock, chemicals, computer use and equipment and occasional exposure to high exposed places, and insecticides/pesticides.
REQUIREMENTS:
Education: High School diploma or equivalent required. Associates Degree in Business or Culinary Arts preferred.
Experience: Minimum of 3 years of previous event planning/management required. Candidates will also be able to display previous supervisory experience.
Certification/License: T.I.P.'s Certification required within the first 3 months of hire, training will be provided. Sanitation Certificate required within 6 months of hire, training will be provided. Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission. Must have a valid driver license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver license review and insurability standards with the Sault Tribe Insurance Department.
Knowledge, Skills and Abilities: Must have knowledge or ability to learn to use word processing and spreadsheet and database software. Must have working knowledge and be able to use office machines, such as calculator, copier, fax, printer and computer. Must have knowledge of Banquet/Catering Department functions. Must be able to communicate effectively, verbally and in writing, in a diverse range of audiences and settings. Must be able to maintain an effective working relationship with supervisor personnel, coworkers, subordinates and the general public. Must have knowledge of records management systems. Must be able to travel to other Kewadin Casinos locations. Must be flexible and available to work various shifts, including nights, weekends and holidays. Must maintain privacy and confidentiality. Native American preferred.
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