Banquet Manager plans, directs and coordinates banquets held within the establishment. Negotiates contracts, assists in the selection of menu items, schedules banquet staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Banquet Manager develops and maintains banquet accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Banquet Manager typically reports to a head of a unit/department. The Banquet Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Banquet Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Greet guests with a smile and pleasant disposition in a timely manner. Server greets Guests, shows appreciation and takes beverage order within 2 minutes. Water delivered within 2 minutes (where applicable).Food delivered within course time. Clean and reset tables
Must be familiar with all Wine, Drink, and Food Items. Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal. Complete assigned side work and additional daily tasks. Inform immediate supervisor if situations arise with guests or fellow team members that cannot be handled directly. Serve table completely, serving all sides and accompaniments in a timely manner according to all Standards and Sequence of Service. Always conduct oneself in a manner that reflects a positive professional image to Harlow’s Casino
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