Banquet Manager jobs in Lynchburg, VA

Overview

Charlottesville Hotel

The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space. The Omni is located in the heart of downtown at the base of the downtown pedestrian mall. Our location offers a wide variety of local restaurants, pubs, entertainment venues, or even just to take a scenic walk and enjoy the culture of Charlottesville. There are numerous local historic sites that have played a unique role in American history which include: Monticello, the University of Virginia, Ash Lawn-Highland, Historic Court Square and Michie Tavern. Our Blue Ridge Parkway offers unmatched views and our very own downtown mall features daily entertainment at the four theaters which offer live music, movies and theatrical performances.Although we have a beautiful property and location, our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

Job Description

The Banquet Manager is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

Responsibilities

• Represents management at functions.
• Determines set-ups in conjunction with Director of Convention Services.
• Coordinates functions with service staff, Chef and Stewarding.  Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
• Coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
• Briefs waiters on functions and procedure of service.
• Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
• Maintains the equipment entrusted to his care and keeps pars up.
• Maintains records, reports, closing reports and payroll costs.
• Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
• Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.
• Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
• Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.
• Prepare for and conduct departmental meetings.
• Effectively relay guest concerns to other departments.
• Will also be assisting with hotel restaurant management when necessary

Qualifications

• 4 plus years of previous Banquet management experience is desirable in hotel setting
• High School Degree or Equivalent; Some College Preferred.
• Exceptional people skills preferred.
• Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
• Computer skills required

End of Job Description