Banquet Manager plans, directs and coordinates banquets held within the establishment. Negotiates contracts, assists in the selection of menu items, schedules banquet staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Banquet Manager develops and maintains banquet accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Banquet Manager typically reports to a head of a unit/department. The Banquet Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Banquet Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Overview:
We are seeking a skilled Banquet Manager to join our team. The ideal candidate will oversee banquet events, ensuring seamless operations and exceptional guest experiences.
Duties:
- Supervise banquet staff, including training and scheduling
- Manage banquet setup, service, and breakdown
- Coordinate with kitchen staff for timely and quality food service
- Ensure compliance with health and safety regulations during events
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain inventory control for banquet supplies and equipment
- Manage cash handling procedures and POS transactions
- Conduct shift management duties efficiently
- Collaborate with catering teams to deliver high-quality banquet services
Qualifications:
- Previous experience in hospitality management, specifically in banquets
- Proficiency in Aloha POS or similar point-of-sale systems
- Strong interviewing and supervisory skills to lead banquet staff effectively
- Knowledge of inventory control practices for banquet operations
- Ability to handle cash transactions accurately and securely
- Familiarity with catering processes and event planning
- Excellent communication skills to interact with guests and staff effectively
This position offers a competitive salary commensurate with experience. If you possess the required qualifications and are passionate about delivering exceptional banquet experiences, we encourage you to apply.
Job Type: Full-time
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Work Location: In person
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