Banquet Server - Casino jobs in Charleston, WV

Summary: The Banquet Staff plays a pivotal role in ensuring the smooth and successful execution of banquet events, by providing exceptional service to guests. This position involves serving, bussing, set up and breakdown of events and other duties as assigned.

Essential Functions of the Job: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable applicants with disabilities to perform the essential job functions. The following is a general description of the knowledge and ability required to enter the job and/or be learned within a brief period in-order-to successfully perform the assigned duties:

· Customer Service

o Provide excellent hospitality service to clients and event attendees.

o Ensure guests receive exceptional service throughout their banquet experience.

o Address any guest concerns or requests promptly and professionally.

· Communication

o Maintain open and effective communication with management and co-workers to ensure seamless coordination of events and timely resolution of issues.

· Preparedness:

o Knowledge of menu for each event and any dietary restrictions, i.e.: gluten free, dairy free, etc.

o Participate in setup and breakdown of banquet rooms, including arranging tables, chairs, linens, décor, and audiovisual equipment according to event specifications.

· Compliance and Safety:

o Ensure compliance with health, safety, ABCAA, and sanitation regulations in all banquet operations. Maintain cleanliness and orderliness in banquet areas, including proper handling of food and beverages.

· Other duties as assigned.

Supervisory Responsibilities: No

Skills and Abilities:

· Ability to follow instructions with attention to detail.

· Superb ability for providing customer service.

· Excellent communication skills.

· Ability to multi-task and take direction.

· Excellent organizational skills and diligence.

· Ability to work independently and with a team.

· Ability to work flexible hours including evenings, weekends and holidays as needed.

Education and/or Experience:

· High School Diploma

· Experience banquet service and server experience helpful.

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person