Please do not contact the Hotel about application status.
Hiring Managers will only contact via email those who meet the job requirements.
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JOB DESCRIPTION
| Position Title: | ACC Banquet Supervisor |
| Department: | Banquets
| Reports to: | Banquet Manager
| Status: | Hourly Non-Exempt
Summary of Position
Responsible for physical set-up, break-down, cleanliness and maintenance of all banquet equipment and ACC function rooms, as well as their related areas. In so doing, is expected to direct all efforts toward guest satisfaction, the achievement/maintenance of division standards and profit maximization.
Duties & Responsibilities
- Attend banquet event order meetings “BEO”, to make sure meeting rooms, set ups and changes are performed up to guest satisfaction. Set up rooms as requested by customers per BEO specifications.
- Be able to read a banquet event order and set up rooms according to the BEO'S.
- Be an active participant in the banquet department management team.
- Maintain clean meeting room and work areas at all times. Ability to lift (50lbs), push, pull, carry, walk, climb ladders etc. in order to accomplish tasks.
- Perform coffee breaks when required to. Conduct and/or attend meetings as required.
- Maintain boxroom/storeroom procedures to ensure all customers receive their packages prior to their schedule function.
- Cover for every area within the department when required.
- Be thoroughly familiar with the location of all function rooms and related areas and the various types of workable setups, including:
- School-Room Style
- Theater Style
- Conference Style
- U-Shape
- Hollow Square
- Hollow Rectangle
- Banquet Style
- T-Shape
- E-Shape
- Be totally familiar with (and practice) the safe handling care and storage of all banquet equipment.
- Assist guest whatever possible, referring all requests which are beyond the scope of your responsibility immediately to your manager.
- Keep the total function room area and storage areas clean and neat at all times.
- All equipment not in use should be returned to its proper storage area in a clean condition before the end of each shift.
- Report all damage to catering equipment, furnishings or the rooms promptly to the banquet manager/assistant banquet manager so that repairs may be made before damage worsens and/or accidents result. (Make sure equipment is in proper working order before being placed in a function room for guest use.)
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance which require corrective action.
- Perform all other duties as requested or required to insure the smooth operation of the entire hotel.
- Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
- Service/freshen all meeting rooms during breaks. Check temperature and see if all lights are working and adjusted properly.
- Eliminate safety hazards and report all injuries and accidents to banquet manager/assistant banquet manager.
- Carefully follow all energy conservation and accident/ loss prevention guidelines.
- Perform any additional department-related duties as assigned by banquet manager/assistant banquet manager.
- Have a vast knowledge of the ACC building as far as how to maintain equipment, extensive understanding of function space and previous experience working as a representative of a similar space.
Essential Functions
- Ability to verbally communicate effectively with guests and co-workers.
- Prolonged periods of standing and/or walking.
- Ability to visually check work, work area, and hotel space.
- Minimum lifting of 30 pounds.
Safety Awareness
Maintain safety by adhering to safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment.
Notice:
ARLLC, operating as Augusta Marriott at the Convention Center, function seven days a week, twenty-four hours a day. You as an associate must realize this fact and be aware that at times, it may be necessary to move you from your accustomed shift, as business demands. In addition, you understand that business determines the amount of hours you work, and that some weeks may be scheduled for less than forty hours, and on other weeks you may be scheduled to work more than forty hours per week.