Banquet Steward - Casino jobs in Springfield, OH

The Fort Piqua Plaza Banquet Center is excited to announce an exceptional career opportunity for a Banquet Coordinator. The Fort Piqua Plaza Banquet Center is a state-of-the-art facility located on the fourth floor of the newly restored Fort Piqua Plaza Hotel in beautiful downtown Piqua, Ohio. The facility offers six unique rooms providing the perfect setting for weddings, baby showers, birthday celebrations, and more.

The Plaza is seeking Part-time Team Members with flexibility to work evenings and weekends.

Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance.

Job purpose

This position plays a major role in coordinating logistics and events at the Fort Piqua Plaza Banquet Facility and will work closely with the City of Piqua and the General Manager of Echo Hills Golf Club to maintain a high standard of quality. This role provides guests with friendly, courteous, knowledgeable, and quality service. The Banquet Coordinator is ultimately responsible for securing and facilitating outside catering events such as weddings, baby showers and other events to benefit Fort Piqua Plaza.

Duties and responsibilities

• Primary focus is to develop and lead a strategic sales program designed to meet/exceed the Plaza's sales and revenues goals in the areas of weddings, banquets, and social events. This includes, but is not limited to, telephone solicitation, outside sales calls, sales presentations, property tours, customer meetings and written correspondence.
• Responsible for creation of marketing plan designed to increase revenue growth in events and wedding markets. Integrates and executes the necessary elements of the sales journey with on-property sales managers, directors, and service personnel to grow revenue opportunities.
• Embraces the use of the designated Customer Relationship Management (CRM) system and Sales Report and demonstrates this through an exceptional understanding of these tools and weekly delivery of statistics related to leads (quantity and source), prospect pipeline (sorted by rank), sales (paced by budget forecast), as well as communicating feedback from lost business, and results specific to marketing initiatives.
• Strategically utilizes and understands different revenue opportunities for the facility, including the local competition and other partnerships or relationships which offer revenue opportunities. Plan/attend, onsite/offsite trade shows, wedding shows, etc. as assigned. Stays current on local trade show/wedding show opportunities.
• Develops and maintains relationships with local corporations, chambers of commerce, associations, and charities in an effort to grow revenue.
• Acts as a resource to clientele by proactively planning to suggest best practice operations for smooth execution of events as well as upsells. Knowledge and ability to execute all aspects of social and corporate events, from beginning to end; weddings from ceremony to cake cutting.
• Effectively communicates sales strategies to key stakeholders.
• Continually strives to enhance sales leadership skills by attending industry shows, educational seminars and other learning opportunities.
• Responsible for contracting and tracking all expenses for each activity and/or event.
• Assist in the ongoing training and development of all banquet Team Members.
• Comply and enforce beverage procurement guidelines, Liquor Control requirements and observe responsible alcohol beverage service to protect from liability.
• Maintain cleanliness and organization in the Plaza.
• Complete opening and closing checklists.
• Attend and participate in the weekly department and other periodic employee meetings.
• Plan, organize and manage daily activity.
• Manage and monitor daily accurate activity and financial requirements, ordering of products, stock levels and monthly inventory.
• Conduct daily walk-through to ensure the facility is safe and presentable and that courtesy and efficiency are being exercised throughout.
• .Protect the assets of the Plaza.
• Works directly with City of Piqua, General Manager of Echo Hills and Hampton Golf, Inc. to meet departmental budget guidelines for forecasting costs for future years.
• Responsible for entering correct information in the current year’s budget templates and entering data for building an accurate and historical budget for the Plaza.
• Performs other duties as assigned.

Qualifications

Culinary or hospitality degree OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.