Behavioral Health Case Management Manager jobs in Kingsport, TN

Job Title: Children’s Targeted Case Manager  

Qualifications: Requires a minimum of Bachelor in Human Services (Psychology, Sociology, Social Work, Special Education, or a field relevant to Human Services). One year fulltime, post graduate experience working directly with children is required. A Masters Degree in human services/behavioral science may substitute for the (1) year of full time experience.

Hours: Monday through Friday 8:00 am until 4:30 pm.   Other times may be required with the job.

This position reports directly to the KY Impact Program Director and/or Lead Service Coordinator.

Summary of Job Duties: The Children’s Targeted Case Manager may only provide interventions to consumers with Cumberland River Behavioral Health, Inc. The Children’s Targeted Case Manager is to assist helping the child and their families gain access to medical, social, educational, and other support services.

Essential Duties and Responsibilities:

Include the following:

• Completes written comprehensive needs assessment in collaboration with the child, his/her family, or other collaterals needed to determine the child’s needs.
• Assist with the development of a treatment plan based on assessment date as well as a sound knowledge base of standards of professional practice and principles of their respected discipline.
• Monitors the child’s progress with accessing needed services based on the assessment and the treatment interventions.
• Each staff person has a legal responsibility to report any form of abuse (physical, emotional, sexual), neglect or exploitation
• Other duties as assigned.

Required Job Performance:

• Provides an average of 20-25 billable cases per month as established by the agency.
• Successful performance rating of 3 or above on evaluations. (A
   Performance Improvement Plan will be initiated on all scores below a 3 rating. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after two attempts.)
• Educates the family or person in custodial control of the value of early intervention services and treatment programs.
• Provide care based upon ethical concepts, adhering to established standards of practice and engage in activities or behaviors that emit professionalism.
• Ensure the accuracy, content and completeness of client files.
• Provide services within time requirement set forth in Agency policies and procedures.
• Provide services as documented in client treatment plan.
• Perform advocacy activities on behalf of the consumer.
• Refrain from assuming any duty that is unrelated to and/or interferes with the responsibility of the position.
• Respond to emergency situations in a timely fashion.
• Provide crisis assistance to the consumer and coordinate any needed service
• Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary.

Required Job Skills:

• Complete training requirements within specified time frames
• Valid driver’s license and no moving violations on driving record
• Clear Background Checks
• Valid Social Security number or valid work permit if not a US Citizen
• TB Risk Assessment Completed within 7 days of hire
• Negative drug test
• Read, adhere to and promote the CRBH Mission Statement
• Oral and Written Communication Skills
• Interpersonal Skills
• Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation
• Ability to complete record keeping in a timely fashion
• Ability to formulate treatment objectives for the person served
• Ability to get along with diverse personalities and maintain effective working relationships
• Ability to work well with people of all races, backgrounds and needs
• Knowledge of Behavioral Health Concepts and how to incorporate concepts into practical application.

Additional Responsibilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions.

• Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds
• Become CPR/First Aid certified within one month of employment and maintain certification
• Possess a valid Driver’s License and maintain a safe driving record if required for job performance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions, may be off-site from normal office location.

The noise level in the work environment is mild to moderate.

Environmental Data and Job Hazards:

• Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
• Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
• All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens.
• All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.
• Must be certified in Cardiopulmonary Resuscitation with one month of employment and maintain the certification if providing direct care.