Behavioral Health Case Management Manager manages a staff of case managers responsible for emotional, mental or psychological patient care coordination. Evaluates performance of case managers. Being a Behavioral Health Case Management Manager ensures care provided is in accordance with clinical guidelines and organizational standards. Requires a bachelor's degree. Additionally, Behavioral Health Case Management Manager typically reports to a head of a unit/department. The Behavioral Health Case Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Behavioral Health Case Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Description
CASE MANAGER – Behavioral Health
Company Description
Rivyve Behavioral Health is a 90 bed Behavioral Health Residential Facility (BHRF) located in Bullhead City, AZ, which provides substance abuse and mental health services for adults over the age of 18. We are an evidenced based program treating the whole person (mind, body and spirit). We understand each of our resident’s needs is unique and our goal, regardless of the program setting, is to assist each individual with long-term sobriety and mental health stability and awareness. We deliver services in partnership with government agencies, hospital systems, and health plans.
Job Description
As a Case Manager you will work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with our clients, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. You will be responsible to perform all case management functions associated with caseload including outreach and follow-up, staffing, client transportation, completing assessment and service planning processes and identifying the need for further or specialty evaluations.
You will be responsible for maintaining the client’s comprehensive clinical record, including clinical documentation (assessments, provision of services, coordination of care, discharge planning, etc). You will provide continuous evaluation of the effectiveness of treatment through the ongoing assessment of the client and input from the client and relevant others resulting in modification to the service plan as necessary.
We at Rivyve, are looking for dependable, caring and compassionate individuals who are looking to assist our clients in making their lives better.
Statement of Skills, Knowledge & Abilities
Education & Qualifications
· Must have experience working with mental health consumers, families and advisory boards
· Sensitivity to multi-cultural populations and issues
· Must be CPR and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
· Current Arizona Driver License and a current satisfactory 36-month Motor Vehicle Record (MVR).
· Must be 21 years of age.
· Clean background Check.
· Minimum of one-year sobriety from drugs and/or alcohol.
· Must possess a level one Fingerprint Clearance Card (if you do not have a current application must be submitted within 20 days of employment)
· Must be able to perform CPR and First Aid and keep certification current
· Negative TB Test within the past at 12 months
· Certification in CPI training
· Ability to show compassion and empathy with one-on-one contact and over the phone is required
· Ability to multitask, work well under pressure, and turn on a dime, as necessary
· Proficiency with Microsoft Office (Word, Excel, Outlook) required.
· Ability to strategize, persuade and negotiate
· Ability to multi-task and successfully prioritize workload
· Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar
· Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; and participates in meetings.
Conditions of Employment
· CPR/ First Aid Certified
· Must obtain Crisis Prevention and Intervention (CPI) certification with 90 days of employment
· Successful candidate must submit to a TB test, or provide a copy of your latest test results in the last 12 months, and Urine analysis.
· Must possess a level one Fingerprint Clearance Card (application must be submitted within 20 days of employment)
· If in recovery, must have a minimum of one-year sobriety prior to application.
· Drivers must have a clean 36-month vehicle record check
Working Conditions
· Moves intermittently during working hours.
· Works in office areas as well as throughout the facility and its premises.
· Is subject to frequent interruptions.
· Is involved with residents, family members, personnel, visitors, government agencies and personnel all under various conditions and circumstances.
· Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
· May be involved in community and civic health matters and projects.
· Attends and participates in continuing educational programs.
· Is subject to injury from falls, burns from equipment, odors, throughout the work day, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
· Is subject to exposure to infectious waste, diseases, and conditions, including TB, HIV, AIDS, and Hepatitis B and C viruses.
· May be subject to the handling of and exposure to hazardous chemicals.
· Communicates with the medical associate, nursing personnel, and other department personnel
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