Behavioral Health Case Management Manager manages a staff of case managers responsible for emotional, mental or psychological patient care coordination. Evaluates performance of case managers. Being a Behavioral Health Case Management Manager ensures care provided is in accordance with clinical guidelines and organizational standards. Requires a bachelor's degree. Additionally, Behavioral Health Case Management Manager typically reports to a head of a unit/department. The Behavioral Health Case Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Behavioral Health Case Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
MAJOR FUNCTION:
Responsible for the day-to-day case management operations of each care center, including oversight of interdisciplinary rounds as needed. Responsible for staff mentoring and professional development, including recognition and counseling of all case management staff. Tracking and monitoring outcomes in collaboration with Department director. Outcomes include but are not limited to length of stay, readmission, denials, patient satisfaction, and patient rights items. Assist in tracking and reporting patient rights metrics, including patient preference, Important Message from Medicare and Medicare Outpatient Observation Notice. Monitor adherence to department policy and procedure. Serves as resource to case managers and other interdisciplinary staff regarding case management role, responsibility, and procedure. Monitors staff attendance. Coordinates with department secretary to review and approve timesheets and PTO requests. Monitors and oversees new staff orientation and evaluation. Completes case management staff yearly evaluations. Maintains clinical competency and current knowledge of regulatory and payor requirements to perform job responsibilities independently. Weekend on-call rotation is required.
QUALIFICATIONS:
Education & Experience:
Certification/Licensure:
Knowledge & Skills:
Physical Requirements: N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly (>80%)
Lifting <20lbs O Standing F Sitting C
Lifting 20-50lbs N Climbing O Kneeling N
Lifting>50lbs N Crouching N Reaching O
Carrying O Hearing C Walking C
Pushing O Talking C Vision C
Environmental Conditions:
Noise F Varied Temperatures F Cleaning Agents O
Noxious odors O Patient Exposure F Operative Equipment O
At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.
Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.
Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.
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