Behavioral Health Director jobs in Eugene, OR

Reports to: Executive Director
Type of Job: .75 - 1.0 FTE, (30 - 40 hours/week) Exempt

Bilingual candidates are eligible for an additional $1.50 Bilingual Differential. This bilingual differential is included in the salary range above.

Eligible for Full-time benefits.

Application Instructions: All applicants must submit a complete Job Application, Supplemental Questions, and resume via the Job Portal to be considered.

Position Summary

The primary role of the Behavioral Health Director is to support the management team in implementing agency objectives to provide care and support to people living with HIV and those at risk. The Director handles the day-to-day internal and external program management for all behavioral health programs, acting as a single point of contact and oversight for these services, especially with regard to the flow of information at the agency. The BD is part of the Directors team and works with the Executive Director to accomplish agency, program, budget and equity goals. The Director encourages internal and external coordination, collaboration, partnership, and quality improvement. This position oversees billing and use of electronic health records and works to ensure that the services and agency are following all State, Federal and local regulations. They will support and train the new staff and promotes the programs’ use of interns and volunteers, resource development, and the creation of advisory councils.

The Counseling Program provides fee-for-service psychotherapeutic services to clients living with HIV and those at risk; currently, about 50% of the Counseling Program clients are people living with HIV, 75% are members of LGBTQ communities, 30% are members of trans and gender-diverse communities, and most are on Oregon Health Plan. Counselor program staff and interns will be supervised directly by the Behavioral Health Director.

The Counseling Program also provides services to Oak Housing Program and iTelehealth (i2TEC) program participants. The iTelehealth program is coordinated by a Program Specialist, who will be supervised by the Behavioral Health Director. The Oak Housing Program serves PLWHA and is supervised by the Care Director.

The Peer Services Program provides low-barrier, harm-reduction-oriented support services to clients in multiple counties. HIVA is a member of Behavioral Health Resource Networks, funded by Measure 110 is in Washington, Marion, Lane, Douglas, Josephine, Coos, and Jackson Counties. The Directors supervises two Peer Managers, who will be directly supervising staff, clinically and administratively. The Pilot Peer Engagement Program is in the planning stage and will offer skill development opportunities to Syringe Exchange clients by training them as peer support providers. One Peer Engagement Manager will be directly supervising staff, clinically and administratively.

Essential Functions and Responsibilities

Fee-for-service Counseling Program

Provide administrative and clinical supervision, training, problem-solving, and consultation to staff providing counseling and peer support services

Ensure continued certification and/or licensure of staff

Review documentation to ensure quality of service and ensure compliance with relevant laws, regulations, and guidelines, including those concerning biopsychosocial assessments and Individual Services and Supports Plans.

Perform tasks necessary for continued maintenance of the program’s Oregon Health Authority Certificate of Approval, including attestations and audits,

Ensure continued network participation with Coordinated Care Organizations and other health insurance companies, as needed for sustainability

Stay abreast of changes to relevant Oregon Revised Statues and Oregon Administrative Rules, and ensure program’s continued compliance.

Attend Provider network and consortium meetings as relevant to the program.

Oversee billing, receipt, tracking, and problem-solving for fees expected and/or received

Oversee administration of, tracking of, and responses to outcome measures.

Manage electronic health record system, in collaboration with agency departments

Serve as agency’s privacy officer, consulting on HIPAA compliance matters.

Collaborate with agency’s medical, street outreach, prevention, community health, and peer programs to coordinate and ensure quality care

Communicate with other agencies to ensure continuous flow of referrals.

Ensure timely follow-up to referrals, and maintain and track waiting list.

Ensure timely release of information, referral and follow-ups, and coordination of care

Assist in the clinical supervision of peer support services staff.

Grant-funded Behavioral Health Programs (Oak, iTelehealth, Prime, BHRN)

Collaborate with, advise, and consult with managers and staff, including those in other departments, as applicable, and provide direct service as needed.

Ensure that staff are providing quality services and documenting appropriately.

Ensure that grant-funded financial assistances comply with requirements

Assist in supervision, consultation, training, and other support needed

Training & Internship Program

Collaborate with agency’s management team to develop and schedule trainings for agency staff required for COA.

Ensure trainings are consistent with agency values

Solicit and respond to staff’s input on trainings needed and trainings delivered.

Develop and deliver trainings as needed.

Recruit, select, and orient student intern providers.

Train, supervise, evaluate, and advise student intern providers.

Counseling Service (As needed)

Deliver comprehensive counseling in line with HIVA standards, including individual, family, or group psychotherapy within the scope of education and training.

Assist with client crises.

Provide drop-in and crisis counseling services

General Manager Functions and Responsibilities

Overall Management Objectives

Provide leadership to further HIV Alliance’s mission, strategic objectives, core values and philosophy of harm reduction and team building approaches.

Clearly communicate HIV Alliance’s vision, values and mission to agency staff and stakeholders and implement strategies to mobilize corresponding planning and action.

Provide guidance to the program and project managers, facilitating full participation, clarification of roles and responsibilities, joint ownership, and mutual support

Help ensure the flow of information and communication between the ED and direct service staff and managers

Maintain confidentiality and records in compliance with CFR 42, HIPAA and HIVA policies and standards.

Provide timely responses to data, draft proposals, and assist in identification of potential funding sources.

Ensure accurate data collection and timely report submission

Model and encourage healthy work-life balance to diminish burnout and turnover among direct service staff and program and project managers

Model and encourage a standard of professional conduct and work ethic to deliver the highest quality of services possible and ensure the good reputation of the agency

Serve as the manager on duty or on call as required, taking full responsibility for all aspects of agency operations during that time

Leadership and Team Building

Provide mentoring, supervision, professional development and training and team building to HIV Alliance’s direct program staff and others as needed

Contribute to a healthy working environment by demonstrating leadership in the following areas: facilitate the participation of staff in HIV Alliance meetings and team building activities, model direct and timely communication about needs and problems at all times, provide constructive feedback and initiate proactive problem-solving approaches whenever needed

Support the development of strong links between the agency Management Team and Direct Service Staff to foster effective and participatory team approaches

Manage the integration of programs, ensuring consistency with agency mission and unified programming framework as well as compliance with grant and contract obligations and agency policies

Provide support and guidance to develop program design and quality management activities that ensure effectiveness and sustainability of programs

Model and encourage community collaborations to extend the reach and effectiveness of services to promote a seamless and easily accessible continuum of services for clients

Equity and Quality

Support and champion the development and implementation of program equity goals and ensuring the programs are engaged with agency-wide equity goals

Ensure tracking of data necessary to monitor progress toward equity goals and to identify disparities in care

Identify training and provide equity focused and culturally responsive supervision

Respond to staff input regarding equity, diversity and inclusion and communicate their input to the Directors Team

Soliciting patient feedback on a regular basis and using that feedback in ongoing program development and evaluation

Keeping meaningful data concerning services and using that data in ongoing program development and evaluation

Creating an Advisory Council of community members for each program

Having consistent written policies and procedures

Required Qualifications

Graduate degree in psychology, social work, counseling, family therapy, or related

Professional license (LPC, LMFT, LCSW, Licensed Psychologist) or registration as a candidate to be licensed.

Three years of supervision experience with at least one year experience in behavioral health supervision, and qualifications to provide clinical supervision to program staff.

Three years of program management experience with exemplary program development, strategic planning, budgeting, administrative, financial management abilities and experiences

Significant team building and personnel management skills and experience

Ability to build and maintain bridges between HIV Alliance and its clients, other non-profit agencies, governmental entities, key community influencers, legislators

Ability to become credentialed by the Coordinated Care Organization (CCO), and Division of Medical Assistance Programs (DMAP) as a QMHP

Experience in health insurance network participation, billing, and billing appeal process.

Knowledge of relevant Oregon Revised Statues and Oregon Administrative Rules.

Complex clinical understanding of trauma and its impact

Detailed understanding of Harm Reduction principles and ability to be receptive to learning and implementing them in all services

Knowledge and ability to deconstruct social, political, and cultural stigmas associated with gender expression, sexual identity, substance use, and HIV status

Excellent communication skills.

Ability to work in a high impact, dynamic environment and maintain a positive attitude.

Alignment with HIV Alliance values.

Ability to identify areas of improvement and work on collaborative problem solving.

Ability to develop concise treatment plans, notes and progress records.

Ability to evaluate client progress and work with client to adjust.

Clinical competence working with these client populations—enough to be able to provide training, supervision, and guidance to staff working with members of these communities, and to provide direct service as needed

Knowledge of mental health treatment/related issues and DSM-IV diagnostic criteria

Computer and Electronic Health Record literacy

Valid Oregon driver’s license, driving record sufficient to be covered by agency auto insurance policy, ability to transport self to job-related events, meetings and locations

TB test (provided at agency)

Flexible hours required, including some evenings and weekends

Ability to pass agency criminal background check

COVID-19 Vaccine: HIV Alliance is a healthcare facility and requires all employees to be fully-vaccinated for COVID-19.

Physical Demands

While performing the duties of this job, the employee is required

• Repetitive use of hands such as grasping, twisting/turning of wrists, and finger dexterity necessary to perform various clerical duties, such as typing and writing.
• Frequent use of arms like pushing and pulling to open and close drawers and cabinets
• Ability to sit or stand for extended periods of time at an assigned station
• Ability to bend, stand, and reach to be able to transport clients and to occasionally lift and carry up to 25 pounds (harm reduction kits, naloxone kits, education materials)
• Continuous clarity of vision at 20 inches or less for processing of paperwork

The physical demands described above here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Working conditions, Travel and Environment

Job duties require individuals be able to work in non-traditional and community-based settings

The duties of this job require regular attendance

• Ability to work flexible hours, including early mornings, evenings, and weekends
• Ability to work 5 days per week for a minimum of 40 hours per week

Travel to other locations as necessary to complete essential job functions

HIV Alliance prohibits discrimination based on race, color, religion, national origin, ancestry, citizenship status, physical or mental disability, age, sex, sexual/affectional orientation, gender identity, gender expression, marital or partnership status, veteran status, political affiliation or belief, genetic information, HIV antibody status or any other factor protected by law or association with any of these classes, in its services, employment, or use of volunteers.

HIV Alliance is a community united to stop the spread of the HIV epidemic. We strive to create an environment where everyone is empowered to reach their full potential. We value the diverse perspectives that each of us brings to this work, understanding the influences of culture, race, color, religion, national origin, ancestry, citizenship status, physical or mental disability, age, sex, sexual/affectional orientation, gender identity, gender expression, marital or partnership status, veteran status, political affiliation or belief, genetic information and HIV status in shaping our life experiences. We pledge to listen and ask questions before making judgments, and to continue to educate ourselves and each other. We recognize that we will only be successful against the HIV epidemic in a culture where oppression is not tolerated.