Bell Captain - Casino jobs in Cheyenne, WY

Employee Benefits and Perk Package:

• Cross training and Advancement opportunities
• Medical, Dental, & Vision Insurance coverage (full time only)
• Health & Flexible Savings Accounts (full time only)
• 401K with 6% match;
• Life Insurance (full time only)
• Long term Disability (full time only)
• Generous paid time off (full time only) up to 128 hours of PTO after 90 days of full time
• Employee Discounts on merchandise, meals, fuel, rooms, & golf course
• Tuition Reimbursement Program (full time only)
• Education Assistance Program (full time only)

TITLE: Banquet Captain

DEPARTMENT: Food & Beverage

REPORTS TO: Banquet Manager

PAY: Hourly; Rate dependent on experience

Banquet Captains are primarily responsible for supervising the banquet staff and coordinating all food and beverage services within the banquet department. Some primary responsibilities are to train the banquet team and oversee the enforcement of hotel standards. This position will be responsible for managing the staff schedule, ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests.

Duties and Responsibilities:

• Meet and greet guests in a friendly and warm manner.
• Coordinate with the event host on all aspects of the banquet function.
• Perform planning and organization functions for the banquet department, such as compiling equipment lists, maintaining the cleanliness of the banquet facilities, training, coaching, and empowering front-line employees.
• Checks banquet rooms, service, and kitchen areas for cleanliness and proper set up, and make sure sufficient supplies and equipment are available for the function.
• Oversee all aspects of assigned banquet function activities, ensuring that food counters are correctly set and ready for execution at the appointed time.
• Plan the event course and orchestrate its completion in a timely, quiet, and courteous manner.
• Adhering to all standard banquet processes and resort standard policies and procedures.
• Supervises and trains staff in setting up and breaking down assigned banquet rooms according to contract and managers’ instructions.
• Assist in conducting pre-shift and pre-function meetings.
• Actively participates in the setup of banquet rooms and service of food and beverage to guests.

Qualifications:

• Must be available to work weekends, evenings, and holidays
• Experience in a hotel or resort Banquet Department as a Banquet Captain or Lead Banquet Server in a more extensive operation is required.
• A valid driver’s license is required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• Must have excellent customer service and supervisory skills.
• The Banquet Captain must be able to read and comprehend simple instructions, legal documents, short correspondence, and memos.
• Must possess the ability to write simple correspondence.
• Must communicate fluently in English with complete comprehension and understanding.
• While performing the duties of this job, the employee is regularly required to stand for extended periods, walk, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, hear, taste, and smell.
• The employee must regularly lift and /or move up to 50 pounds.
• Ability to respond quickly and accurately to guest requests.
• Ability to work as part of a team and follow instructions.