Bell Captain - Casino jobs in Fort Lauderdale, FL

Job Requirements:

• Minimum of 2 years serving, or supervisory experience required in fine dining or upscale
• restaurant.
• Professional, articulate, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional Member service.
• Full time flexible hours are required (able to workdays, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient in computer skills including POS systems, Word, and Excel.
• Professional appearance.

Skills:

• Able to work at a rapid pace while maintaining attention to detail, ability to multi-task
• Must have good supervisory skills.
• Must have good communication and ability to promote sales.
• Must be skilled in time management.
• Must have teaching and motivational skills.

Attitude:

• Must exhibit an excellent service attitude and be willing to go out of their way to accommodate
• the Members and exceed their expectations.
• Must be flexible and able to adjust to meet the changing needs of the GM.
• Must maintain a level of professionalism and communicate effectively.
• Must show enthusiasm for the job and for the restaurant.
• Must be considerate, patient, and willing to help fellow employees.
• Must have a good self-image and be able to command the respect of the employees.
• Must be able to tolerate pressure and work calmly and efficiently during busy times.
• Must handle guest complaints according to WeChef policies and procedures.
• Possess the highest work ethics, personal morals, and honesty beyond reproach.

Duties:

• Anticipate Members’ needs and ensure that service meets/exceeds expectations to ensure a

memorable and pleasant dining experience.

• Maintain communication with and supports the Assistant Manager, General Manger.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness, and safety.
• Takes immediate action to correct any issues.
• Manage the guest reservation system.
• Receive and greets members and guests; assist with seating.
• Check tables throughout service times for Guest satisfaction, resolve guest complaints.
• Supervise the dining room staff and maintain uniform service standards.
• Conduct daily line-up with dining room staff.
• Ensure side work is completed every day and dining room supplies are stocked. Reports any supply shortages to the Assistant General Manager.
• Review daily specials, stations, and other applicable announcements.
• Train new hires in service standards, menu items.
• Train food service and bar staff on a continuous basis.
• Assist with PDR room set up and break down.
• Coordinates food service between kitchen and service staff.
• Lead to achieve desired results in high quality service and experience for our Guests.
• Perform other related duties as assigned