Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bell Captain for the Hilton in Harrisburg, PA.
Position Description:
As a member of the Front Office Leadership Team, the Bell Captain is responsible for delivering excellent customer service at all times to our guests and cultivating a positive workplace culture for our team members. The primary focus of this position is to ensure that excellent service is providing at all times by the Valet/Bell/Driver team, that guests are greeted upon arrival and departure from the resort, that valet vehicles are handled and maintained professionally and according to established guidelines, that guest luggage is handled carefully and stored securely as needed, and to ensure that Transportation Services operate according to scheduled needs. The Valet/Bell/Driver team serve as the face of the hotel and the first contact that guests have with our staff, and it is the responsibility of the Bell Captain to ensure that this first contact is excellent.
What You Will Do:
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0 Bell Captain - Casino jobs found in Harrisburg, PA area