Summary
Relocation Expenses (PCS), to include Relocation Expenses with Appraised Value Offer (AVO) Program, AND a $35,000 relocation incentive are authorized for this vacancy announcement.
A three-year (36 month) service agreement is required.
The documents required for applying to this job announcement, have been updated. Please review the "Required Documents" section very carefully - failure to follow the guidelines will result in loss of consideration for this job announcement.
Duties
The Supervisory Veterans Service Representative (Veterans Service Center Manager) manages the Veterans Service Center (VSC) operations through a staff of personnel responsible for claims processing, providing information, advice, and assistance on all types of VA benefits to veterans and their dependents and for providing outreach services to stakeholders.
The incumbent :
dependents, and beneficiaries.
rendered; writes / establishes policies and procedures within division.
Maintains the highest technical and professional authority to make final decisions in the
types of claims considered most difficult or critical which commit the Federal Government
to unusual liability.
Forecasts both short- and long-range workload of the division so adequate funds, staffing,
space, equipment, and supplies will be planned for, budgeted, and provided.
Approves written responses to Congressional, White House, and other special inquiries
concerning VA benefits.
Serves as technical advisor to Regional Office Director for the administration of
Compensation and Pension programs.
Establishes and maintains effective relationships with various civic and veteran
organizations.
Ensures equal opportunities for all division employees and supports Equal Employment
Opportunity (EEO) policy / goals.
Promotion Potential : This position is being announced at the full performance level.
Work Schedule : 8 : 00 . - 4 : 30 .
Telework : Available per agency policy
Virtual : This is not a virtual position.
Position Description / PD# : 37978A
Relocation / Recruitment Incentives : Authorized
Financial Disclosure Report : Required-Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.
904(a) prior to entering on duty and annually thereafter.
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